You can contact Jet2holidays in the following ways
For help using the website or making a booking call 0800 408 5599
Sales Team Opening Hours
Monday to Friday: 8am - 9pm
Saturday & Sunday: 10am – 6pm
Bank Holidays: 10am - 6pm
For help amending a booking or general queries about a booking you have
already made, in the first instance please call 0800 408 5597
Sales Support Team Opening Hours
Monday to Friday: 8.30am – 5.30pm
Saturday: 9am – 5.30pm
Sunday: Closed
Bank Holidays: 9am - 5pm
or email: amendmybooking@jet2holidays.com
For all enquiries relating to flight-only bookings with Jet2.com please call 0871 226 1737
If Jet2holidays have made any changes or amendments to your forthcoming holiday and you would like to discuss this further please call our Operations Team – 0800 408 7391
Operations Team Opening Hours
Monday to Friday: 8.30am – 5.30pm
Saturday & Sunday: Closed
Bank Holidays: 10am - 4pm
or email: operations@jet2holidays.com
Whilst you're away on a Jet2holiday...
If you need assistance whilst you’re away please call our dedicated Duty Line on +44113 387 9501,
available 24 hours a day, 7 days a week.
Alternatively you can use the email address operations@jet2holidays.com, which will be replied to within office hours
Calls from abroad will be charged at international rates
After Travel Customer Care
If you wish to contact us on your return you can do so by emailing our Customer Feedback Team on customerfeedback@jet2holidays.com.
(Please ensure you include your booking reference details along with any evidence you have for your case)
Our Contact Address
The Customer Care Team
Jet2holidays
PO Box 314
Yeadon, Leeds
LS19 9DY