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Save, compare and share all the holidays you love with at-a-glance shortlists. Login to Shortlists on a desktop, tablet or mobile to book the holidays you’ve saved at any time.
Last updated: 9 April 2021, 11:00
If you’re affected by any programme changes, we’ll automatically cancel your booking with a full refund and our team of travel experts will be in touch to help you book your summer getaway for later in the year.
We’ve received praise from customers, consumer organisations, media and independent travel agents for our industry-leading and prompt refunding of over £1bn to customers whose travel plans have been affected by programme changes during the pandemic, and we’ll continue this customer-first approach. Unlike many other companies, we’ll refund customers if they want their money back and we won’t force them to accept refund credit notes.
It’s been over a year since international travel was first suspended because of the pandemic. Much has been achieved in that time, making it even more frustrating that we’re still to receive a clear framework on how to restart international travel. We know it can be done, in a safe and secure way, and we’ll continue to support the government to achieve this.
All our holidays are ABTA and ATOL-protected to keep you and your money safe
If we have to cancel, we guarantee a speedy and smooth refund, so you can book with confidence. T&Cs apply.
Read moreOur Defaqto 5* travel insurance includes COVID-19 and FCDO cover and is available now.
Read moreSpread the cost of your holiday into interest-free monthly payments, with zero payment fees.*
Read moreVIP customer service is what we do best – but don’t just take our word for it…
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