Senses Palmanova

Lovely hotel champagne greeting and smiley staff, first impression was wow very modern light and airy, soon booked in and up to room!!! But not what I expected no view and no balcony back to reception and my meeting with David to explain my disappointment he was helpful and confirmed it was booking fault, after a quick check he got us a great room overlooking pool and sea just perfect.All the staff were very helpful and friendly,the entertainment was excellent and different every evening,We had entrance to private roof terrace and pool which was awesome.Food and dining good again restaurant staff very helpful and friendly bar prices competitive would definitely recommend 'this hotel and will visit again.

the best hotel we have stayed in, room with a view, good food, with very friendly staff. we had a full sea view with privilege access and was worth the extra cost. the food was some of the best we have ever had with plenty of choice.

We loved this adults only hotel. It was clean and modern and 2 minutes walk to the beach, bars and bus stop. We thought the drinks prices in the hotel were comparable to the local bars. Palma Nova is like a smaller Benidorm. We would definitely use this hotel again.

Lovely clean and modern hotel. Food was good with a good choice. Beds and pillows very comfy. The only comment was that men were allowed in for their evening meal in shorts where it was categorically stated no shorts to be worn in the restaurant in an evening. These people should have been stopped going into the restaurant.

Lovely refurbished hotel but still finding its feet. When they fathom out that paying extra for "Privilege" should mean limited free drinks and snacks and half board should mean a free glass of wine and water at dinner, then they will be on their way to the 4 star + rating they now have.

To be honest the hotel was better than expected. We arrived with an open mind after reading the reviews. Some reviews made us fear that we may have booked into a hotel that was poor. The location is great, the food was good. We went half board. There was a wide selection for both breakfast and dinner especially dinner. The only gripe we had was the rooms we were both out in was was facing the road and if we look down it was where the refuse bins and delivery area for the hotel is. The other problem is the room we stayed in they must have just finished or were trying to fix the air conditioner. The false panels hiding it was not put back on when they allowed us into the room. They were prompt in sending someone to fix it when we reported it. But the engineer they sent initially does not seem to know what to do or how to fix it as the panels kept falling down each time he tried to put it up. The air con was also leaking water each night. We did not report it as by the morning the leak stopped.

We had 10 days at the beautiful hotel. We were upgraded to a wonderful spacious suite which was impeccable. The friendly staff, Superb selection of food made our holiday one of the best. I will certainly be returning. A big thank you to the Manager who made our holiday so special.

We have just returned from a fantastic week at the Senses Palmanova hotel and I am already missing being there. My boyfriend and I (28 and 26) loved it. The food was lovely and did not get boring ( we were half board). For lunches, we went to local bars for tapas or sandwiches and these were all very reasonable and very tasty. We booked a king room with a whirlpool bath which felt very luxurious- perfect way to unwind after all that sunbathing! The manager introduced herself when we passed her on our first day and was extremely welcoming. The hotel is extremely modern after its recent returb. I felt strongly about writing a review as their are some quite petty comments and reviews which I feel are unfair. The coffee machine broke for one day - however there was another one in the restaurant which could be used. There was a queue but we just ate more and had some of the healthy smoothies until it was free. Some of the waiters didn't offer drinks as soon as you sat down, but you just needed to get their attention and they would sort it out. One area however I feel does need improvement is the pool and bar on the 5th floor. This is a roof terrace area which only guests on the 5th and 6th floors could get access to (superior rooms). We were disappointed with this as the room we purchased wasn't cheap and feel all guests should have access. Aside from that, the hotel was amazing and we loved every single second. I recommend it to anyone looking for a chilled out vacation with a modern hotel. Thank you for a lovely week! ☺️

Lovely relaxing stay in this hotel & resort, very quiet location considering only a mile away from Magaluf Strip! Can't fault the hotel or the staff, other reviews whinge about the waiting for freshly cooked / grilled meats & fish that are worth the small wait, unless you would like a piece of meat that was cooked 2 to 3 hours before hand & all dried up & cold ready for you to eat , but if you don't like it become a veggie & you won't have to Que! Looking forward to next year when we go again.

Excellent hotel with really good facilities good access to the beach and promenade , plenty of shops and bars along the sea front. and excellent service and friendly and attentive staff, good food and drink, only 20 min transfer from Palma airport

Myself and my husband have just spent 4 nights at this hotel. We were in room 011 which was the swim up room. The room was beautiful made even better by having the pool at our doorstep. When we checked in the receptionist was very helpful and welcoming. We were given a glass of champagne each- lovely touch! The food quality was good. At each meal there was a variety of choice. The meat queue wasn't bad as the reviews said with more chefs cooking now. The staff in the restaurant don't all speak English but are helpful and will get somebody to translate if needed. This isn't a big concern! The entertainment was good at night. It would have been nice for them to go on a little later as we were enjoying listening to the singers. Didn't get to see the sky bar as there was something on and we couldn't get in. I feel some information about these special occasions would have been helpful to those not in the privilege rooms. Also information about the entertainment would be good too. Overall the reviews on here have been really picky I think! We thoroughly enjoyed our stay and came home so relaxed! We wouldn't hesitate to come back !!

After reading some of these reviews, I wonder if they were at the same hotel. We have had a lovely holiday, great location, great food (too much of it😉), very helpful and friendly staff, specially in the restaurant . Cant understand the people who moan about the restaurant. The food was varied at every meal,sometimes had to wait a bit for fresh cooked but they'd moan if it was left out and dried up!!! Dessert table was best I have ever seen, think I worked my way through most of it😉😉 Husband is a diabetic and he said it was the best he'd been to for choices for him, was even allowed to use microwave to heat porridge. Some people complained about waiting for tables to be cleared but that was probably for the terrace tables - there was most likely 40 tables inside already set up!!! Lovely room, we had upgraded to sea view on 4th floor - well worth it! Only downside for us was the entertainment-always singer and finished at 10.30pm-is this to cut down on AI drinks? Apart from this, we would definitely go back 😊😊