Submit complaint | Jet2holidays

Call today from 8:30am-8:30pm

Online check in Add Holiday Essentials

Download our FREE app

Home
Holidays
Popular holiday types

All Inclusive holidays

Adults only holidays

Luxury holidays

Honeymoons

Long stays

View all holiday types

Holidays for everyone

Family holidays

Couples holidays

Solo holidays

Single parent holidays

Group holidays

LGBTQ+ holidays

Time of year

Last-minute holidays

School holidays

Spring holidays

Summer holidays

Autumn holidays

Winter sun holidays

Christmas holidays

View all holidays by time of year

Active holidays

Discover More collection

Golf holidays

Cycling holidays

Waterpark / theme park holidays

Camping holidays
Discover the world’s best cities with Jet2CityBreaks. We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package.
Browse Jet2CityBreaks

For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you!
Browse Jet2Villas

Treat yourself to one of our ultra-luxurious holidays. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers.
Browse Indulgent Escapes

From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. And your return flights, transfers, hotel and 22kg baggage are all included.
Browse VIBE holidays
Destinations
Popular

Algarve

Antalya Area

Benidorm

Costa Del Sol

Crete (Heraklion)

Fuerteventura

Gran Canaria

Lanzarote

Madeira

Majorca

Rhodes

Tenerife

By country

Balearic Islands

Bulgaria

Canary Islands

Croatia

Cyprus

Greece

Italy

Malta

Montenegro

Morocco

Portugal

Spain

Turkey

View all beach destinations
Discover more than 30 of Europe’s most-exciting cities. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package.
Browse Jet2CityBreaks

Find your ideal villa holiday where your villa, return flights, 22kg baggage and car hire is all included in the price.
Browse Jet2Villas

Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package.
Browse Indulgent Escapes

Beach club lazing or all-night dancing. However you choose to holiday, you’ll get your hotel, return flights, transfers + 22kg baggage all included.
Browse VIBE holidays
Offers
Holiday deals

App offers

Holiday discounts

All holiday deals

Holidays by month

All Inclusive holidays by month

Family holidays by month

All holidays by month

Travelling soon

Last-minute holidays

May 2024 holidays

June 2024 holidays

July 2024 holidays

August 2024 holidays

Value for money

Free Child Places

Cheap holidays

Holiday Saving Experts

Pay Monthly

5* travel insurance

Solo holidays

Single parent holidays

More reasons to book with us

myJet2

myJet2 offers
Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included!
Browse Jet2CityBreaks

Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package.
Browse Jet2Villas

Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included.
Browse Indulgent Escapes

It’s all wrapped up with VIBE – your hotel, return flights, transfers + 22kg baggage are all included.
Browse VIBE holidays
Be inspired
Inspiration

More holiday inspiration

Inspirational Search

Discover more collection

New routes and destinations

Certified Sustainable Hotels

New hotels to Jet2holidays

Swim-up rooms

Heated pools

Competitions

Experiences

Handy tools

Jet2Blog

Hotel chains

Our brochures

Our board bases

Are you new to Jet2?

Holiday Saving Experts

Holidays in summer

Summer 2024

Summer 2025

Holidays in winter

Winter 2024/25 holidays

Winter 2025/26 holidays

Holidays from

Belfast

Birmingham

Bournemouth

Bristol

East Midlands

Edinburgh

Glasgow

Leeds Bradford

Liverpool

London Stansted

Manchester

Newcastle
Iconic landmarks, world-famous attractions and stunning sights – experience them all on a Jet2CityBreak.
Browse Jet2CityBreaks

Want privacy and freedom with all the package perks on your next getaway? Look no further than Jet2Villas.
Browse Jet2Villas

Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. Go on, you deserve it…
Browse Indulgent Escapes

From party plots to chilled-out spots, we’ve got them all on your next VIBE getaway.
Browse VIBE holidays
More
- More details
  General information
  
  Twilight Check-in®
  
  Assisted travel
  
  Resort Flight Check-in®
  
  Flexible durations
  
  Ways to pay
  
  Transfers
  
  Baggage
  
  About us
  
  Sustainability
  
  Jet2Blog
  
  Helpful information
  
  Travel Help Hub
  
  Passport Information
  
  Our refund policy
  
  More reasons to book
  
  Our board bases
  
  Competitions
  
  Where we fly from
  
  myJet2
  
  Create a myJet2 account
  
  Reasons to join
  Why book with us?
  
  Sign up to emails
- Got a booking?
  Manage My Booking
  
  Log in
  
  Our app
  
  Essential holiday information
  
  Airport information
  
  Latest flight information
  
  Online check-in
  
  Sign in to myJet2
  
  Helpful videos
  
  Holiday Essentials
  
  Travel insurance
  
  Car hire
  
  Airport fast track
  
  Airport hotels
  
  Airport lounges
  
  Airport parking
  
  UK taxis
  
  Onboard shopping
  
  Pre-order champagne
  
  Experiences
  
  In-flight food
  Download our app
  
  View all Holiday Essentials
- Got a question?
  Frequently asked questions
  
  If you haven't booked
  
  For managing your booking
  
  For while you're away
  
  If you've completed your trip
  
  For Jet2Villas
  
  All our FAQs
  
  Get in touch
  
  WhatsApp us
  
  Contact us
  
  Travel agent finder
  
  Customer reviews
  
  Press office
  Read our FAQs
  
  WhatsApp us

Find Hotel / Destination
Shortlists

You can now access Shortlists through a myJet2 account. So, as well as being able to save, share and compare holidays, you'll also benefit from…

Save and share shortlists
Exclusive discounts
Tailored holidays inspiration

Create Account

Already a member? Log in

Email Address

Password Show Hide

Error occurred while trying to login using Facebook. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address.

Facebook Declined Email Error

Sorry, we were unable to log you in. Please check your email and password are correct.

Forgotten your password?

Email Address

Password Show Hide

Confirm Password Show Hide

Error occurred while trying to login using Facebook. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address.

Facebook Declined Email Error

Sorry, we were unable to sign you up.

This email address is already being used. You may have previously registered or have a myJet2 account.

By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. You can let us know at any time if you no longer want to receive emails by unsubscribing here.

We process your data in accordance to our Privacy Policy.

Forgotten Password

Email Address

Sorry, we were unable to find your email address.

Your booking

Booking reference

Customer details

Contact details

Feedback details

So we can accurately record your feedback, please select the area(s) this relates to:

What would you like to tell us?

My Shortlists

Save and share holidays

Returning to shortlists

New to shortlists

Forgotten Password

Forgotten Password

Your booking

Customer details

Feedback details

Please enter your details

Looking for something else?

Looking to book?

Need more information?

Already booked?

Submit a complaint

Your booking

Customer details

Feedback details

Please enter your details

Looking for something else?

Looking to book?

Need more information?

Already booked?