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  • You are only allowed one infant per adult (infant is under 2 years). Please amend your search.

    You are only allowed 9 passengers excluding infants (under 2 years). For group bookings of 10 or more, please contact our Group Booking Service free on 0800 408 0774 or click here.

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Contact Jet2holidays

If you wish to contact the Sales Team on 0800 408 5599 our opening hours are:

Monday - Friday: 08.00 – 23.00

Saturday: 08.30 – 20.00

Sunday: 09.00 – 20.00

For help making a group booking,
call our Group Bookings Team - 0800 408 0774 or our Disney Bookings Team - 0800 408 6260

Group & Disney Bookings Opening Hours

Monday to Friday: 8am - 7pm
Saturday: 9am – 5pm
Sunday: 10am – 5pm

In Resort 24/7 Customer Emergency Helpline

If you are on holiday and require medical attention or have an emergency please contact our helpline on 0044 113 387 9501 24 hours a day 7 days a week.

Should any member of your party require Special Assistance, at the airport or in resort, please contact our dedicated Jet2 | Jet2holidays special assistance department on 0800 408 5591 or +44 (0) 203 059 8337 from outside the UK, between 09:00-17:00 Monday - Friday.

If you wish to amend your forthcoming Jet2holiday or have a general query regarding your existing booking,
please call Pre Travel Services - 0800 408 5597

Click HERE for Jet2holidays most Frequently Asked Questions


Pre Travel Services Team Opening Hours Monday to Friday: 8.00am – 9.00pm

Saturday & Sunday: 9:00am – 6:00pm

or email: amendmybooking@jet2holidays.com

If you wish to cancel your Jet2holidays booking please email cancellations@jet2holidays.com.

For all enquiries relating to flight-only bookings with Jet2.com, please call 0871 226 1737

If the Jet2holidays Operations Department have contacted you regarding your forthcoming holiday and you would like to discuss this further please call
0800 408 7391

Operations Team Opening Hours Monday to Friday: 8.30am – 5.00pm
Saturday: 9.00am - 4.30pm
Bank Holidays: 10:00am - 4:00pm

or email: operations@jet2holidays.com

Post Departure Customer Service

If you wish to contact us on your return you can do so by emailing our Customer Service Team on customerservice@jet2holidays.com.(Please ensure you include your booking reference number (xxxxxx/xxx) along with any evidence you have which may illustrate your case)

Our Contact Address

Customer Service Jet2holidays
Low Fare Finder House
Leeds Bradford International Airport
Leeds
LS19 7TU