You can contact Jet2holidays in the following ways -

For help using the website or making a booking,
call our Sales Team - 0800 408 5599

Sales Team Opening Hours

Monday to Friday: 8am - 10pm
Saturday & Sunday: 10am – 8pm
Bank Holidays: 10am - 6pm

For help making a group booking,

call our Group Bookings Team - 0800 408 0774

Group Bookings Opening Hours

Monday to Friday: 8am - 7pm
Saturday: 9am – 5pm
Sunday: Closed
Bank Holidays: 10am - 4pm

If you wish to amend your forthcoming Jet2holiday or have a general query regarding your existing booking,
please call Pre Travel Services - 0800 408 5597

Pre Travel Services Team Opening Hours
Monday to Friday: 8.30am – 5.30pm

Saturday: 8.30am - 5pm

Sunday: Closed

Bank Holidays: 10am - 4pm

or email: amendmybooking@jet2holidays.com

For all enquiries relating to flight-only bookings with Jet2.com,
please call 0871 226 1737

If Jet2holidays have made any changes or amendments to your forthcoming holiday and you would like to discuss this further please call our Operations Team – 0800 408 7391

Operations Team Opening Hours
Monday to Friday: 8.30am – 5.30pm

Saturday: 8.30am - 5pm

Sunday: Closed

Bank Holidays:10am - 4pm
or email: operations@jet2holidays.com

Post Departure Customer Service

If you wish to contact us on your return you can do so by emailing our Customer Service Team on customerservice@jet2holidays.com.(Please ensure you include your booking reference number (xxxxxx/xxx) along with any evidence you have which may illustrate your case).

Our Contact Address

Customer Service
Jet2holidays
Low Fare Finder House
Leeds Bradford International Airport
Leeds
LS19 7TU