You can contact Jet2holidays in the following ways -
For help using the website or making a booking,
call our Sales Team - 0800 408 5599
Sales Team Opening Hours
Monday to Friday: 8am - 10pm
Saturday & Sunday: 10am – 8pm
Bank Holidays: 10am - 6pm
For help making a group booking,
call our Group Bookings Team - 0800 408 0774
Group Bookings Opening Hours
Monday to Friday: 8am - 7pm
Saturday: 9am – 5pm
Sunday: Closed
Bank Holidays: 10am - 4pm
If you wish to amend your forthcoming Jet2holiday or have a general query regarding your existing booking,
please call Pre Travel Services - 0800 408 5597
Pre Travel Services Team Opening Hours
Monday to Friday: 8.30am – 5.30pm
Saturday: 8.30am - 5pm
Sunday: Closed
Bank Holidays: 10am - 4pm
or email: amendmybooking@jet2holidays.com
For all enquiries relating to flight-only bookings with Jet2.com,
please call 0871 226 1737
If Jet2holidays have made any changes or amendments to your forthcoming holiday and you would like to discuss this further please call our Operations Team – 0800 408 7391
Operations Team Opening Hours
Monday to Friday: 8.30am – 5.30pm
Saturday: 8.30am - 5pm
Sunday: Closed
Bank Holidays:10am - 4pm
or email: operations@jet2holidays.com
Post Departure Customer Service
If you wish to contact us on your return you can do so by emailing our Customer Service Team on customerservice@jet2holidays.com.(Please ensure you include your booking reference number (xxxxxx/xxx) along with any evidence you have which may illustrate your case).
Our Contact Address
Customer Service
Jet2holidays
Low Fare Finder House
Leeds Bradford International Airport
Leeds
LS19 7TU