In line with current FCDO travel advice to all areas of Spain, we’ve suspended holidays to the Canary Islands (Tenerife, Gran Canaria, Fuerteventura and Lanzarote) up to and including 17 October 2020. We’ve also suspended holidays to the Algarve up to and including 31 October 2020.
Due to the ongoing uncertainty caused by the COVID-19 pandemic, as well as the current UK government advice, we’ve also taken the difficult decision to suspend holidays to Mainland Spain (Costa Blanca and Costa del Sol) up to and including 31 October 2020, along with the Balearic Islands (Ibiza, Majorca and Menorca) up to and including 30 November 2020. Holidays to Croatia (Dubrovnik Area, Split Area and Pula Area), Zante and Crete (Chania Area and Heraklion Area) are also suspended for the rest of Summer 20. We’re obviously very disappointed to be making this announcement, as we know how much our customers look forward to their well-deserved holidays in these fantastic destinations.
Where customers are affected by any programme changes, we’ve been repeatedly recognised for how we have been looking after them, offering the option to rebook with no admin fee, a Refund Credit Note or a full cash refund, and we’ll continue to do this.
For bookings due to travel to Mainland Spain, the Canary Islands and Portugal later this year, we’re continuing to monitor the situation very closely and will provide an additional update once we receive further information from the government. We once again urge the government to implement a targeted approach to travel advice, instead of the current blanket ban approach.
We understand how hard customers work and save for their well-deserved holidays and we’d like to thank them for their continued patience and understanding.
In good news, we’re pleased to say that we’ve got hundreds of additional flights to Turkey and other destinations in Greece, to give customers more choice when it comes to booking or rebooking their Summer 20 holidays.