0800 408 0778

Call today from 8am-8pm

 

Speak to one of our travel experts in our UK Call Centre:

Monday to Friday: 8am - 8pm

Saturday to Sunday: 8am-6pm


You can also find a travel agent near you.

Whether you want to book or need help or advice about our brands, you’ll find all the contact details you need right here for our friendly, UK-based teams.
  • Sales Team
  • Group Bookings
  • Changing Your Booking
  • Travel Agent Finder
  • Special Assistance
  • In-resort 24/7 Customer Helpline
  • Customer Service
  • Press Office

Sales Team


Call our friendly, UK-based Sales Team on 0800 408 0778 to book a great value package holiday with Jet2holidays, or on 0800 408 5593 to book an incredible villa holiday with Jet2Villas. We offer lots of expert advice on the ideal holiday for you.

Please note, understandably we're currently experiencing a much higher number of enquiries right now and therefore it may take longer than usual for us to respond. For all latest travel information relating to the Coronavirus (COVID-19) situation please click here.

Opening Hours

Monday to Friday: 8am - 6pm
Saturday to Sunday: 8am - 1pm

Use our travel agent finder

Discover the nearest independent travel agent finder to you that sells Jet2holidays

Group Bookings


To book a group holiday, please call our dedicated Group Bookings Team on 0800 408 0774. Please note, understandably we're currently experiencing a much higher number of enquiries right now and therefore it may take longer than usual for us to respond. For all latest travel information relating to the Coronavirus (COVID-19) situation please click here.

Opening Hours

Monday to Friday: 8am - 6pm
Saturday to Sunday: 8am - 1pm

If you have an existing group booking, the lead passenger can make payments and change details online at Manage My Booking. If you have a different question, change or request, you can call our Pre Travel Services Team on 0333 300 0737.

Opening Hours

Monday to Friday: 8am - 6pm
Saturday to Sunday: 8am - 1pm

Changing Your Booking

 

The quickest and easiest way to make changes to your upcoming holiday is by using Manage My Booking online. Simply log in to Manage My Booking and you’ll be able to:

  • Make a payment
    Pay as and when you like up to 10 weeks before departure.
  • Check in online
    You can check in online from 28 days before your flights, then print your boarding passes or send them to your smartphone.
  • Add holiday essentials
    Choose your ideal seats and meals for your flight, and even add extra 22kg bags and travel insurance.
  • View holidays documents
    Directly access your holiday documents four weeks before your departure. You can print, download or simply view them again once you've logged in.
  • Register a new payment card
    Add a new payment card if your card has expired.
  • Cancel your booking
    If you have only paid your deposit, you can cancel your booking online.

General questions

If you have a question about your booking, it’s best to take a look at the pages below to see if you can get an answer quickly. They’re bursting with information about country entry requirements, what we’re doing to make sure you have a safe and smooth journey, as well as the most frequently asked questions about COVID-19.

Get your answer now from:

  • Safe Travel hub: Discover more about the extra measures we’ve put in place to keep you safe and sound.
  • Country entry requirements: Find out the latest changes to arrivals for the destination you’re travelling to.
  • COVID-19 FAQs: Read more about cancellations, refunds and what happens if you have to self-isolate.
  • General FAQs: Learn about amendments, checking in, baggage, mobile boarding passes and more.

Flight-only bookings

If you have a flight-only booking with Jet2.com, please check the detailed FAQs section on the Jet2.com website first. If you still wish to ask a question, you can call 0333 300 0042. This is a UK number and will be charged at your network operator’s rate (which could be included in your bundled minutes with some networks). Please note, understandably we're currently experiencing a much higher number of enquiries right now and therefore it may take longer than usual for us to respond. For all latest travel information relating to the Coronavirus (COVID-19) situation please click here. Still can’t find what you’re looking for? If you still wish to ask a different question or make a different change, you can call our Pre Travel Services Team on 0333 300 0737. They’re open 8am-6pm Monday to Friday and 8am - 1pm Saturday to Sunday.

Use our travel agent finder


Discover the nearest independent travel agent finder to you that sells Jet2holidays - we have more than 1,000 independent partners across the UK!

Special Assistance

If any member of your party needs Special Assistance, at the airport or in resort, please contact our dedicated Jet2.com and Jet2holidays Special Assistance department on 0800 408 5591 or, if you’re calling from outside the UK, on +44 (0) 203 059 8337. Please note, understandably we're currently experiencing a much higher number of enquiries right now and therefore it may take longer than usual for us to respond. For all latest travel information relating to the Coronavirus (COVID-19) situation please click here.

Opening hours

Monday to Friday: 8am - 6pm
Saturday and Sunday: 8am - 1pm

In-resort 24/7 Customer Helpline

If you’re on holiday and have a problem, it’s important you tell us as soon as possible so we can help. You can get hold of UK-based team around the clock on 0044 113 387 9501.

If the line’s busy, you can contact our In-resort team by text message instead. Simply text your query to 0044 7401278946 and one of our friendly advisors will reply to you shortly.

Customer Service Contact Form


Please note, we're currently experiencing a lot of enquiries right now and it may take us longer than usual to respond. For a quick answer to your question, take a look at the pages below. They’re bursting with information about country entry requirements, what we’re doing to make sure you have a safe and smooth journey, as well as the most frequently asked questions about COVID-19.

Get your answer now from:

  • Safe Travel hub: Discover more about the extra measures we’ve put in place to keep you safe and sound.
  • Country entry requirements: Find out the latest changes to arrivals for the destination you’re travelling to.
  • COVID-19 FAQs: Read more about cancellations, refunds and what happens if you have to self-isolate.

When do you travel?

Press Office

For media enquiries call the Press Office Team on 0113 243 1355.

Or email: pressoffice@Jet2.com

Back to top
Close Live chat

    Speak to one of our sales team on
    0800 408 0744 in our UK call centre.

    Or choose one of the options below:

.LPMcontainer { display: none !important; }