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Get in touch

Need to get in touch with us? From making a booking and adding Holiday Essentials to getting support while you’re away, we’re here to help. Choose the best option for you below and we’ll point you in the right direction.

Please only call us using one of the phone numbers listed on our website, rather than the ones you may find on forums or social media. And remember never to give out your personal details to anyone you don't know.

Assisted travel

If any member of your party needs assisted travel, at the airport or in-resort, please visit our assisted travel hub to find out more.

Press Office and Media Enquiries

For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email

These contact details are for the media only, and we are unable to respond to customer queries.

The email address is for journalists with media enquiries. If you are an influencer looking to discuss partnership opportunities, please visit

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