Save, compare and share all the holidays you love with at-a-glance shortlists. Login to Shortlists on a desktop, tablet or mobile to book the holidays you’ve saved at any time.
- Compare and share holidays
- Save holidays to your shortlist
Call today from 8.30am-8pm
Speak to one of our travel experts in our UK Call Centre:
Please only call a number listed on our website or you can find a travel agent near you.
Save, compare and share all the holidays you love with at-a-glance shortlists. Login to Shortlists on a desktop, tablet or mobile to book the holidays you’ve saved at any time.
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Whether you want to book or need help or advice about our brands, you’ll find all the contact details you need right here for our friendly, UK-based teams.
Please only call us using one of the phone numbers listed on our website, rather than the ones you may find on forums or social media. And remember never to give out your personal details to anyone you don't know.
Call our friendly, UK-based Sales Team on 0800 408 0778 to book a great value package holiday with Jet2holidays, or on 0800 408 5593 to book an incredible villa holiday with Jet2Villas. We offer lots of expert advice on the ideal holiday for you.
Opening times:Opening times:
Mon-Fri 8am-8pm
Sat 8.30am-5.30pm
Sun 9am-6pm
If you have an existing group booking, you can call our Pre Travel Services Team on 0800 4080774 option 0.
Opening Hours
Monday to Friday: 8am - 9pmSaturday & Sunday: 8am - 6pm
The quickest and easiest way to make changes to your upcoming holiday is by using Manage My Booking online. Simply log in to Manage My Booking and you’ll be able to:
General questions
If you have a question about your booking, it’s best to take a look at the pages below to see if you can get an answer quickly. They’re bursting with information about country entry requirements, what we’re doing to make sure you have a safe and smooth journey, as well as the most frequently asked questions about COVID-19.
Get your answer now from:
Flight-only bookings
If you have a flight-only booking with Jet2.com, please check the detailed FAQs section on the Jet2.com website first. If you still wish to ask a question, you can call 0333 300 0042. This is a UK number and will be charged at your network operator’s rate (which could be included in your bundled minutes with some networks). Please note, understandably we're currently experiencing a much higher number of enquiries right now and therefore it may take longer than usual for us to respond. For all latest travel information relating to the Coronavirus (COVID-19) situation please click here. Still can’t find what you’re looking for? If you still wish to ask a different question or make a different change, you can call our Pre Travel Services Team on 0333 300 0737. They’re open 8am-9pm Monday to Friday, Saturday & Sunday 8am-6pm.
Discover the nearest independent travel agent finder to you that sells Jet2holidays - we have more than 1,000 independent partners across the UK!
If any member of your party needs special assistance, at the airport or in resort, please fill out this form. For all latest travel information relating to the Coronavirus (COVID-19) situation please click here.
If the Operations Department have contacted you about your upcoming holiday and you’d like to talk to them, please call +44 0113 387 9501.
Or email: operations@jet2holidays.com
Please note, we're currently experiencing a lot of enquiries right now and it may take us longer than usual to respond. For a quick answer to your question, take a look at the pages below. If you haven’t travelled for a while, it’s important to make sure you’re ready for travel and check the following before you go:
Due to the high volume of calls we are receiving, we apologise that our webform service is temporarily unavailable. To ensure our customers receive the best possible service we are focusing all our efforts on our phone lines. We have lots of helpful information on our website and you can make some changes by using our Manage My Booking facility. If the below information does not help solve your query please call us on 0333 300 0737.
Remember, you can use Manage My Booking to:
The links below contain a lot of useful information and you may be able to find an answer to your question there, if not, then please give us a call on 0333 300 0737 and one of our friendly Travel Advisors will do their best to help.
Get your answer now from:
Safe Travel hub: Discover more about the extra measures we’ve put in place to keep you safe and sound.
Travel requirements: Find out the latest changes to arrivals for the destination you’re travelling to.
COVID-19 FAQs: Read more about cancellations, refunds and what happens if you have to self-isolate.
General FAQs: Learn about amendments, checking in, baggage, mobile boarding passes and more.
Email our Customer Service team at customerservice@jet2holidays.com if you have a question or complaint after your holiday.
Fantastic! Simply call our friendly UK-based Sales Team on 0800 408 5599.
Book our great group holidays by calling our dedicated Groups Team on 0800 408 0774.
If you need to add names to your group booking, please email groupnames@jet2holidays.com
Not a problem. Just email our Customer Operations Team at inresort@jet2holidays.com or call 0044 113 387 9501.
If you have a question about a Jet2.com booking, you can visit the FAQs section at Jet2.com or call us on 0333 300 0042.
If you’re on holiday and have a problem, it’s important you tell us as soon as possible so we can help. You can get hold of UK-based team around the clock on 0044 113 387 9501.
If the line’s busy, you can contact our In-resort team by text message instead. Simply text your query to 0044 113 3879411 and one of our friendly advisors will reply to you shortly.
After you’re back from your trip, you can still contact us using an online form for the following topics. Please only fill out one of the below forms if you’ve completed your trip – we’re unable to respond to pre-travel queries.
For media enquiries call the Press Office Team on 0113 243 1355.
Or email: pressoffice@Jet2.com