The quickest and easiest way to make changes to your upcoming holiday is by using Manage My Booking online. Simply log-in to Manage My Booking and you’ll be able to:
- Make a payment
Pay as and when you like up to 10 weeks before departure.
- Check in online
You can check in online from 28 days before your flights, then print your boarding passes or send them to your smartphone.
- Add holiday essentials
Choose your ideal seats and meals for your flight, and even add extra 22kg bags and travel insurance.
- View holidays documents
Directly access your holiday documents four weeks before your departure. You can print, download or simply view them again once you've logged in.
- Register a new payment card
Add a new payment card if your card has expired.
- Cancel your booking
If you have only paid your deposit, you can cancel your booking online.
General questions
If you have a question about your booking, it’s best to check our detailed FAQs section first, as it’s likely you’ll find the answer there.
Flight-only bookings
If you have a flight-only booking with Jet2.com, please check the detailed FAQs section on the Jet2.com website first. If you still wish to ask a question, you can call 0333 300 0042. This is a UK number and will be charged at your network operator’s rate (which could be included in your bundled minutes with some networks).
Still can’t find what you’re looking for?
If you still wish to ask a different question or make a different change, you can call our Pre Travel Services Team on 0333 300 0737. They’re open 8am-10pm Monday to Friday and 9am-6pm on Saturday and Sunday.