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Keeping you and your money safe

At Jet2holidays, we always put our customers first. One of the ways we make sure you stay safe is by giving you ATOL protection on every single package holiday that’s booked with us.

What is ATOL protection?

ATOL - or “Air Travel Organiser’s Licence” – has operated since 1973, and was formed by the UK government.  If a company ceases trading – such as if it’s been placed into administration – the ATOL protects you from losing money, or being stranded abroad.  
By law, all holidays where a flight and accommodation has been booked together must be covered by an ATOL. For every person that buys a Jet2holiday, we pay £2.50 into a fund that is used by the Civil Aviation Authority (CAA) so that if something does happen to us, we can still guarantee that you’ll complete your holiday, get home safely, or – if you were yet to go on your holiday – receive a full refund. This means you can guarantee your money is safe, and if you’re already abroad you’ll get home by transport organised by the CAA at no extra cost.
Therefore, all the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.

ATOL is just one of the many ways we’re committed to giving you the safe, secure holiday you deserve – and with our financial performance proving that our package deals are more popular than ever, we’re going to help millions more people enjoy the same great benefits of a Jet2holiday for years to come!

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