Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies enable the website to provide enhanced functionality and personalisation (such as “remember me”). They may be set by us or by third party providers whose services we have added to our pages
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. The cookies may also collect IP address and generate a device ID when you enter the site, to allow the service to provide relevant information and services, however this data is only provided to Jet2.com and Jet2holidays at an aggregated level. The use of the data from the Performance Cookies is used to improve how our website and marketing works.
Google are one of the providers of analytical tools that we use on our websites and apps. The services that we use from Google include the following:
- Google Analytics – This enables us to analyse user visits to our websites and apps, across multiple devices to understand how a user browses and books flights or holidays. In addition, we can see how users reached our sites/apps through marketing activity. For example, if you click through one of our marketing emails on your phone and then click through the same email on your laptop – this could count as one user, rather than two. In order to provide this information, we use Google’s Universal Analytics cookie, known as “User ID”. This cookie will only collect anonymous data, but if you book a flight or log into your myJet2 account it may associate the use with your account.
- Google DoubleClick – We use DoubleClick campaign tracking from Google to understand user interactions with our marketing activities and to optimise our marketing activities. This includes tracking the times where you may have seen a digital advert for Jet2.com or Jet2holidays but not clicked on the advert itself.
- Google Attribution & Google Signals – this allows us to understand trends in how users interact with our marketing activity across devices.
- Google Analytics for Firebase –Using device identifiers (including Android Advertising ID and the Advertising Identifier for iOS, known as IDFA), cookies and similar technologies, this enables us to analyse user interactions on our apps and optimise user experience in apps and app related marketing campaigns.
For an overview of privacy at Google, please click here
Our web site may use technologies from Quantum Metric to help analyse how users navigate our web pages, links and forms. This technology involves us keeping a record of user activity such as mouse clicks, mouse movements, page scrolling and text keying within website forms. Any data collected through this technology used strictly to improve website usability and our overall customer experience. We do not collect or use any identifiable personal data in relation to this analysis and only use information that is captured in an aggregated form for statistical monitoring and reporting.
We may also collect IP address, AS Number, device ID and data about usage activity through our own first-party cookies or similar technologies to help prevent and detect fraudulent or anomalous activity on our website or apps. This includes the activity which records show us involve use of a site or app by automated bots who are not human users.
Where we identify inappropriate activity through this tooling we reserve the right to block traffic to our sites.
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. Quite often targeting or advertising cookies will be linked to advertising functionality provided by the other organisation.
For further information about different types of Cookies please click here.
We also use web beacons in our emails which can collect information about the type of device you are using to ensure that we display the correct format for the email, and that also collect information such as your IP address to enable us to gather statistical data and to personalise your email, for example, based on your approximate location.