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As the UK’s second largest tour operator, we whisk millions of holidaymakers away every year on fully ABTA and ATOL-protected Real Package Holidays™. Award-winning customer service is a huge part of our getaways – we look after you every step of the way, from the moment you book to the day you come home.
We’re really proud of our famously friendly customer service and we’ve got the trophies to prove how good it is – you don’t just have to take our word for it! We’re a Which? Recommended Provider and our sister company Jet2.com has been named Best Airline – UK by Tripadvisor four years in a row.
But that’s not all – our trophy cabinet is creaking with the weight of all our top-notch awards. Take a look at our line-up below…
We’re super pleased to be recognised as a Which? Recommended Provider. This prestigious status is based on the Which? Holiday Companies Survey that asked thousands of Which? members about their travel experiences. The overall score and rankings are based on several factors and we scored well on every single one!
Our sister company, Jet2.com, won an unprecedented five awards at the Tripadvisor Travellers’ Choice Awards 2020! For four years in a row, Jet2.com has won Best Airline – UK and Best Low-Cost Airline – Europe. Plus, Jet2.com has once again ranked among the Top 10 Airlines in the World, coming fifth in the list.
Since we teamed up with Feefo, one of the UK’s biggest review websites, our customer ratings have consistently averaged above 4.5/5 for three years in a row. It’s this impressive feat that’s earned us Feefo’s highest accolade, the Platinum Trusted Service Award, and we couldn’t be more delighted!
Save, compare and share all the holidays you love with at-a-glance shortlists. Login to Shortlists on a desktop, tablet or mobile to book the holidays you’ve saved at any time.
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