Real Reviews

We use cookies to understand how you use our site and to improve your experience. Click 'Ok, got it' to accept or learn more about managing your cookies.

Competitions and offers

Travel help hub

Deals

Download

Find hotel / destination

Free Child Places

Manage my booking

Shortlists

0800 408 0778

Call today from 8:30am-8:30pm

Manage My Booking

Online check in Add Holiday Essentials

Download our FREE app

Home
Holidays
Popular holiday types

All Inclusive holidays

Adults only holidays

Luxury holidays

Honeymoons

Long stays

View all holiday types

Holidays for everyone

Family holidays

Couples holidays

Solo holidays

Single parent holidays

Group holidays

LGBTQ+ holidays

Time of year

Last-minute holidays

Summer holidays

Autumn holidays

Christmas holidays

Winter sun holidays

Spring holidays

School holidays

View all holidays by time of year

Active holidays

Discover More collection

Golf holidays

Cycling holidays

Waterpark/ theme park holidays

Camping holidays
Discover the world’s best cities with Jet2CityBreaks. We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package.
Browse Jet2CityBreaks

For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you!
Browse Jet2Villas

Treat yourself to one of our ultra-luxurious holidays. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers.
Browse Indulgent Escapes

From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. And your return flights, transfers, hotel and 22kg baggage are all included.
Browse VIBE holidays
Destinations
Popular

Algarve

Antalya Area

Benidorm

Costa Del Sol

Crete (Heraklion)

Fuerteventura

Gran Canaria

Lanzarote

Madeira

Majorca

Rhodes

Tenerife

By country

Balearic Islands

Canary Islands

Croatia

Cyprus

Greece

Italy

Malta

Montenegro

Portugal

Spain

Turkey

View all beach destinations
Discover more than 30 of Europe’s most-exciting cities. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package.
Browse Jet2CityBreaks

Find your ideal villa holiday where your villa, return flights, 22kg baggage and car hire is all included in the price.
Browse Jet2Villas

Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package.
Browse Indulgent Escapes

Beach club lazing or all-night dancing. However you choose to holiday, you’ll get your hotel, return flights, transfers + 22kg baggage all included.
Browse VIBE holidays
Offers
Holiday deals

App offers

Holiday discounts

All holiday deals

Holidays by month

All Inclusive holidays by month

Family holidays by month

All holidays by month

Travelling soon

Last-minute holidays

October 2023 holidays

November 2023 holidays

December 2023 holidays

January 2024 holidays

Value for money

Free Child Places

Cheap holidays

Holiday Saving Experts

Pay Monthly

5* travel insurance

Solo holidays

Single parent holidays

More reasons to book with us
Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included!
Browse Jet2CityBreaks

Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package.
Browse Jet2Villas

Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included.
Browse Indulgent Escapes

It’s all wrapped up with VIBE – your hotel, return flights, transfers + 22kg baggage are all included.
Browse VIBE holidays
Be inspired
Inspiration

More holiday inspiration

Inspirational Search

Discover more collection

New routes and destinations

New hotels to Jet2holidays

Swim-up rooms

Competitions

Handy tools

Jet2Blog

Hotel chains

Our brochures

Our board bases

Are you new to Jet2?

Holiday Saving Experts

Holidays in summer

Summer 2023

Summer 2024

Holidays in winter

Winter 2023/24 holidays

Winter 2024/25 holidays

Holidays from

Belfast

Birmingham

Bristol

East Midlands

Edinburgh

Glasgow

Leeds Bradford

Liverpool

London Stansted

Manchester

Newcastle
Iconic landmarks, world-famous attractions and stunning sights – experience them all on a Jet2CityBreak.
Browse Jet2CityBreaks

Want privacy and freedom with all the package perks on your next getaway? Look no further than Jet2Villas.
Browse Jet2Villas

Treat yourself to one of our ultra-luxurious, five-star Indulgent Escapes. Go on, you deserve it…
Browse Indulgent Escapes

From party plots to chilled-out spots, we’ve got them all on your next VIBE getaway.
Browse VIBE holidays
More
- More details
  General information
  
  Twilight Check-in®
  
  Special assistance
  
  Resort Flight Check-in®
  
  Flexible durations
  
  Ways to pay
  
  Transfers
  
  Baggage
  
  About us
  
  Sustainability
  
  Jet2Blog
  
  Helpful information
  
  Travel help hub
  
  Passport Information
  
  COVID-19 hub
  
  Our refund policy
  
  More reasons to book
  
  Our board bases
  
  Competitions
  
  Where we fly from
  Why book with us?
  
  Sign up to emails
- Got a booking?
  Manage My Booking
  
  Log in
  
  Our app
  
  Essential holiday information
  
  Airport information
  
  Latest flight information
  
  Online check-in
  
  Holiday Essentials
  
  Travel insurance
  
  Car hire
  
  Airport fast track
  
  Airport hotels
  
  Airport lounges
  
  Airport parking
  
  Onboard shopping
  
  Pre-order champagne
  
  Experiences
  
  In-flight food
  Download our app
  
  View all Holiday Essentials
- Got a question?
  Frequently asked questions
  
  If you haven't booked
  
  For managing your booking
  
  For while you're away
  
  If you've completed your trip
  
  For Jet2Villas
  
  All our FAQs
  
  Get in touch
  
  WhatsApp us
  
  Contact us
  
  Travel agent finder
  
  Customer reviews
  
  Press office
  Read our FAQs
  
  WhatsApp us

Find Hotel / Destination
Shortlists

You can now access Shortlists through a myJet2 account. So, as well as being able to save, share and compare holidays, you'll also benefit from…

Save and share shortlists
Exclusive discounts
Tailored holidays inspiration

Create Account

Already a member? Log in

Email Address

Password Show Hide

Error occurred while trying to login using Facebook. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address.

Facebook Declined Email Error

Sorry, we were unable to log you in. Please check your email and password are correct.

Forgotten your password?

Email Address

Password Show Hide

Confirm Password Show Hide

Error occurred while trying to login using Facebook. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address.

Facebook Declined Email Error

Sorry, we were unable to sign you up.

This email address is already being used. You may have previously registered or have a myJet2 account.

By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. You can let us know at any time if you no longer want to receive emails by unsubscribing here.

We process your data in accordance to our Privacy Policy.

Forgotten Password

Email Address

Sorry, we were unable to find your email address.

Award-winning customer service

We whisk millions of holidaymakers away every year on our ABTA and ATOL-protected Real Package Holidays™. We’re really proud of our famously friendly service and we’ve got the trophies and reviews to prove just how good it is. Like how we won Travel Brand of the Year 2023 at the Which? Awards. That’s the second year in a row and the third time in the last six years!

We made the top 10 on the UK Customer Satisfaction Index 2023!

Jet2holidays has been ranked seventh on the UK Customer Satisfaction Index (UKCSI) for 2023. The best part? We’re the only tour operator in the top ten and we’re among brands such as John Lewis and M&S Food for customer service. Our customer satisfaction score for 2023 is 84.5 – that’s 0.8 higher than last year!

Find out more

In the press

Thousands of excellent reviews from you

I'd like to see reviews from...

'We have always flown with TUI, but chose Jet2 because it was cheaper. We are so glad we did!'

"Everything was smooth and hassle free. We have always flown with TUI, but chose Jet2 because it was cheaper. We are so glad we did! We felt valued, there was plenty of helpful staff in the airport, helping with checking in/bag drop off, polite and friendly staff at the gate and the cabin crew were friendly and very efficient. There didn’t seem to be any faffing about, as soon as everyone was on board the aircraft, the doors were shut and we were off. Same on the return journey, plenty of staff at the airport. The whole experience just seemed to be so smooth and organised. We were very impressed."

Katherine travelled from Birmingham to Ibiza with their partner in June 2023

Jet2 provide good package holidays with lots of variety in places and hotels.

Jet2 provide good package holidays with lots of variety in places and hotels. Customer service of Jet2 is always a very high standard. Prices of Jet2Holidays always seem to be the best compared to other package holiday companies.

Abigail travelled from Manchester to Arrecife with their partner in July 2023

Everyone in the Jet2 team flying us out to Mallorca and back were very friendly and super helpful.

The area was perfect, close to many different beaches. The hotel was a great vibe and definitely met expectations. There were many excursions to go on and different places to eat. Well worth the money. Everyone in the Jet2 team flying us out to Mallorca and back were very friendly and super helpful.

Danielle travelled from Stansted to Mallorca with their friends in August 2023

I would definitely stay in Blue Bay again as the staff were brilliant and it’s family orientated.

Very sufficient service. Cabin crew and airport staff were always happy and made it pleasant. Rachel from customer services who helped with my mums special assistance over WhatsApp also helped us tremendously. The transfers were brilliant and everyone really friendly. I will definitely be rebooking again through Jet2Holidays.

Kay travelled from Manchester to Arrecife with their family in July 2023

Every time I go abroad, I always go with Jet2. They are so trustworthy

Journeys are always smooth. Staff and cabin crew are so caring and kind. Emergency numbers are given when you arrive at your destination. Hotels are always lovely, as are the reps. Onboard shopping is fantastic!!

Mary travelled from Belfast to Malaga with their partner in July 2023

I truly appreciated the polite and professional behavior exhibited by all of your staff members. Already recommended to many of my friends.

The people from the airport to the flight to the hotel provided me with one of the best services I have ever experienced in my life! I truly appreciated the polite and professional behavior exhibited by all of your staff members.

Syam travelled from Stansted to Alicante with their partner in August 2023

'The customer care of Jet2 is the best I've seen'

"All Jet2 staff work really hard to make the journey as smooth as possible - and are particularly attentive to families which we found really good. Staff helped us to our transfers, and at all times were available to assist - the customer care of jet2 is the best I've seen."

Sean travelled from Stansted to Fuerteventura with their family in August 2023

I had an absolutely fault free, easy booking. With a fantastic break and top class service.

The easy checkin process. The continued updates, and friendly staff. I will definitely be using Jet2 again. Really impressed with the service.

Cheryl travelled from East Midlands to Majorca with family in June 2023

As a single parent traveller I felt that Jet2 had everything covered

Travelling with a child as a single parent it has to be right and with Jet2 it felt safe due to the incredibly organised and friendly staff at every step. I wouldn't travel with anyone else as Jet2 take all the stress leaving my daughter and I to have the best time.

Debra travelled from Birmingham to Ibiza with family in April 2023

We had such a good experience of planning and booking our holiday online

Easy to navigate website and all information clear and easy to understand. No price hike experiences. Easy process and use of app. Easy process at airport. Kept informed at all times by email and text. Friendly Jet2 staff.

Harmesh travelled from Manchester to Costa Dorada with their family in April 2023

It was easy and stress free…

It was easy and stress free and the staff at LBA were lovely and accommodating to my child

Nicola travelled from Leeds Bradford to Tenerife with her family in February 2023

I haven’t experienced such amazing customer service from start to finish from any company in a long long time…

Having now arrived home I can honestly say I haven’t experienced such amazing customer service from start to finish from any company in a long long time. It was an absolute pleasure. From the staff when we checked in at Glasgow Apt, helped take away our trolleys, helped with all our kids, staff on the flight out couldn’t have done more, staff at Tenerife South were super helpful and again all the staff on the return flight were tremendous! 10 out of 10!!

Victoria travelled from Glasgow to Tenerife with her family in February 2023

An easy, stress free, no hassle holiday…

"An easy, stress free, no hassle holiday. Friendly, on hand staff from start to finish, definitely recommended."

Angharad travelled from Bristol to Fuerteventura with her family in February 2023

'I always have and always will use Jet2'

“Jet2 are amazing absolutely recommend to everyone. I didn’t meet one staff member that wasn’t helpful friendly and professional … literally amazing without sounding corny.”

Imelda travelled from Manchester to Menorca in June 2022 with her children.

'Thank you for making our holiday memorable.'

“It was a dream to book with Jet2 they made our holiday so enjoyable with no stress. I can’t wait to book again with Jet2, Thank you for making our holiday memorable.”

Rebecca travelled from East Midlands to Zante in July 2022 with her children

'I knew it would be amazing and I wasn't wrong.'

“Always strive to exceed expectations when other companies are falling short.... never complacent and always looking for ways to improve a customer experience.”

Amanda travelled from Manchester to Corfu in June 2022 with her family

'Easy, convenient, relaxing, peace of mind.'

“Easy to book the holiday through the Jet2 website, regular email updates, good payment plan options, the app makes it really easy to manage our booking. All Jet2 staff are extremely friendly.”

Alison travelled from Edinburgh to Faro in July 2022 with her partner and children

'Cannot fault anything...'

“Cannot fault anything from booking to check in to arrival at destination, transfer to hotel, so much we have introduced 6 other family members who joined us and were so impressed and as soon as we came home all tried again for October with Jet2.”

Debbie travelled from Manchester to Alicante in July 2022 with her extended family.

'Amazing Jet2 staff every step of the way…'

“From arriving to check in at Newcastle to leaving Gran Canaria ALL of your staff brilliant… love the fact there is someone to talk to if needed anytime. Recently went with TUI and did not get same experience.”

Julie travelled from Newcastle to Gran Canaria in June 2022 with her extended family.

'Excellent from beginning to end'

“2nd package holiday with jet2 everything was perfect. All in time transfers were great hotel was excellent will book again next year”

Debbie travelled from London Stansted to Crete in June 2022 with her extended family.

'Lots of staff available at the airports'

“Jet2 seem to spend a lot more time communicating with us/notifying us, of any updates, holiday ideas and general info via email/text better than other companies I have used previously. Lots of staff available at airports, and very easy fluid system checking in/out through out flying process.”

Adam travelled from London Stansted to Tenerife in May 2022 with his family.

'All above and beyond'

“Jet2 staff were amazing. Could not fault your services at all. From checking in, on the flight (including pilot!!) transfer agent, to hotel rep. All above and beyond. Very impressive ”

Keeley travelled from Bristol to Corfu in June 2022 with her family.

'Already looking at booking another'

“Every part of our travel experience was so smooth. From arriving at the airport to the transfers when we landed. There was so much information given by Jet2 about our journey it was impossible to go wrong. This was our first time holidaying abroad with our children and the experience was so easy we are already looking at booking another”

Michaela travelled from Manchester to Dalaman in May 2022 with her family.

'Offering great hotels'

“Value for money, offering great hotels with fabulous reviews, all with a smile!”

Kayley travelled from Manchester to Majorca in May 2022 with her extended family.

'Wouldn't book with anyone else'

“Always travel with Jet2. Value for money, great offers and flights and staff are so happy and friendly. Wouldn't book with anyone else.”

Helen travelled from Manchester to Larnaca in May 2022 with her extended family

'Fantastic Beach Holiday! Fun, Sun, Food, Rest, Activities, Excursion, Sunset, Drinks, Dancing and repeat. 8 days of bliss!.'

“ The hotel offered loads of options for our gown kids who could venture on their own and find us parents either at the beach or by the pool, were we chose to spend the day. Night entertainment was really good as well and the adult disco by the beach was fab! I certainly recommend the hotel (and the SPA! Such a good SPA!). On the way back the Resort Reps helped and guided us and help make the return journey super smooth and friendly. The return flight had no issues and the bags pick-up and quick and easy."”

Susanne travelled from Leeds Bradford to Antalya in July 2022 with her family.

'Jet2 have consistently delivered a fabulous experience.'

“Jet2 have consistently delivered a fabulous experience. The check-in was trouble free despite the current issues at Manchester Airport. The flight was great, the flight crew both ways were wonderful. The hotel was perfect; comfortable, cool and well designed, with very helpful and welcoming staff, The people of Rome are so helpful, polite, civilised and calm. And Rome was gorgeous.”

Keith travelled from Manchester to Rome in June 2022 with his family.

'Can't wait to book next year.'

“The staff are by far the best airline staff I have ever had the privilege of dealing with. They are all a credit to your company and you can see the standard the company strives for by the example of the staff. Amazing from check in departing to landing coming home. Thank you. Can't wait to book next year when we have saved some money. ”

Amy travelled from East Midlands to Majorca in June 2022 with her family.

'Thank you for making our time amazing.'

“Fabulous holiday made easy with a jet2 package! Thank you for making our time away amazing!.”

Laura travelled from Leeds Bradford to Ibiza in June 2022 with her friend and children.

'Always choose them.'

“Great travelling with Jet2 will always choose them.”

Yvonne travelled from London Stansted to Fuerteventura in June 2022 with her extended family.

'Above my expectations.'

“So I’ve used TUI a few times and Thomas Cook before they went bust, have also used Ryanair on quite a few occasions. I expected your company to be more like Ryanair (I don’t know why it was just my expectations) and I was pleasantly surprised when it wasn’t. I thought the staff both onboard and within the hotel were great, friendly informative and always happy to help. The company itself making sure we had all information via text and email was great. Above my expectations and will be travelling with you more often now.”

Zoe travelled from East Midlands to Ibiza in May 2022 with her family and friends.

'Jet2 made our holiday stress free.'

“From the start to the end of our holiday Jet 2 made our holiday stress free. Staff were happy and polite and actually loved doing what they do. In turn our holiday began on a great note. 100% highly recommended ”

Nicola travelled from London Stansted to Larnaca in May 2022 with her extended family.

'Focus on getting the basics right.'

“A team of people who focus on getting the basics right so you can trust you’ll have a great holiday. Good value - hotel, transfers and flights - you feel like you get great service without them charging the earth!”

Charlotte travelled from London Stansted to Skiathos in May 2022 with her family.

'We had a great holiday.'

“The booking process and follow up communication from Jet2 was excellent and we had a great holiday. Yes there was minor delays on both outbound and return flights due to the passenger increase at all airports but at least Jet2 are not cancelling flights like their main competitors.”

Gary travelled from London Stansted to Faro in May 2022 with his family.

'Jet2 were marvellous.'

“All airlines seem to be having delays and cancelled flights, Jet2 were marvellous. No delays on the way out, no queues at the airport. Plenty of helpful staff throughout the holiday, marvellous experience.”

Deborah travelled from East Midlands to Alicante in May 2022 with her family.

'Incredible from start to finish.'

“Jet2 have been incredible from start to finish. The perfect family holiday provider.”

Nikki travelled with her family,

'A cut above other travel companies'

“A very easy booking process and the amount of people there to support you made us feel we were in very safe hands… a cut above other travel companies right now. I was really pleased with the amount of staff you had to help when we landed, every few steps we were greeted with “ your coach is this way”… TUI had one rep to your twenty!”

Aaron travelled from Birmingham to Cyprus in May 2022 with his family.

'Flying with Jet2 was a breeze!'

“Jet2 are fantastic to travel with! They are always keeping you up to date with your all-important holiday details and what you need in order to fly and the staff are always friendly and happy to help. There is a lot of negativity in the news at the moment regarding overseas travel such as flights being cancelled or being delayed but we found flying with Jet2 a breeze. Very well organised and staff always available to help even once we landed at Faro. ”

Louisa travelled from Leeds-Bradford to Portugal in May 2022 with her partner and kids.

'Perfect from start to finish!'

“Amazing half-term family break to Palma with Jet2 City Breaks - perfect from start to finish!”

Gemma travelled to Palma in May 2022 with her family.

'Would definitely recommend 1000%'

"Very impressed with the service of Jet2. Loads of check in desks open, many staff to assist. Constant text and emails whilst away left us feeling cared for and not abandoned like TUI. Absolutely fantastic booking service, staff could not do enough to make sure all our needs were met - would definitely recommend 1000%."

Victoria travelled from East Midlands to Gran Canaria with family in February 2022.

'..exceeded my expectations..'

"Every member of the team made it an easy process. Everything from start to finish exceeded my expectations. I’m an Area Manager for a bank and I always tell my team that customers expect excellent communication, that is what we received. Thank you."

Mike travelled from Leeds Bradford to Tenerife with his family in February 2022

'Thanks for the lovely holiday Jet2!'

"Amazing customer service. Would highly recommend to all. I was very nervous about travelling to Portugal with my daughter given the covid restrictions, but I needn’t have worried given booking with Jet2holidays. From the moment I booked with Jet2 my hands (metaphorically) have been held from the start of my booking to departing at Manchester Airport."

Stephanie travelled with her daughter from Manchester to Faro in February 2022

'..they go above and beyond all the time.'

"I have been on many Jet2holidays and I’m never disappointed with the staff - they go above and beyond all the time. I love the quality of the resorts, the staff from airport through to cabin crew have the best customer service skills I’ve ever encountered. No worries or stress when you holiday with Jet2holidays…. Fantastic hotels, locations and most of all brilliant staff!"

Marie travelled from Manchester to Lanzarote with her extended family in February 2022

'Jet2holidays have been amazing'

"The service from Jet2 was amazing from start to finish and the holiday was fantastic. Everything about this holiday was perfect. Jet2holidays have been amazing. From booking the holiday, build up, at the airport, the holiday and getting home."

Lesley travelled from Stansted to Tenerife with family in February 2022

'Everything was smooth'

"Everything was smooth, app is really good, plenty of communication, just generally all spot on."

Tracey travelled with family from Stansted to Antalya in February 2022.

'Lovely staff, beautiful hotel'

"Lovely staff, beautiful hotel, the entire journey from take-off to touching back down was fantastic. Stress-free from initial search right through to aftercare." 

Lee travelled from Leeds Bradford to Tenerife with his extended family in February 2022

'We received exceptional customer service.''

"We received exceptional customer service. We found Jet2 were great from the minute we booked to returning home from our holiday. Great check in staff at LBA - very helpful and accommodating. The staff are really customer focused, we travelled with our elderly parents and the staff were amazing at LBA check in really patient and friendly."

Julie travelled from Leeds Bradford to Tenerife with her extended family in February 2022

'….can’t wait to get the next holiday booked'

"Easy booking on the app - fantastic staff , spotless aircraft , great accommodation - can’t wait to get the next holiday booked! Was unsure how things would be during these difficult times - pleased to say we were more than impressed with the organisation and feeling safe to travel again. From airport check-in at this end of journey and transfer from airport on arrival your staff are very professional and friendly - everything was very well organised."

Claire travelled with her family from Edinburgh to Fuerteventura in February 2022

'A fabulous company with fabulous, warm and professional staff.''

"I was blown away by the service, the staff and the offer. The cabin crew on my flight home were exceptional. Scott and his team completely put me at ease and did absolutely everything to support me with my son throughout the flight. I was flabbergasted at how wonderful they were. Andrea too took my son under her wing and helped me from beginning to end. What a wonderful team and staff you should be immensely proud of."

Anna travelled from Stansted to Tenerife with her son in February 2022.

'... Jet2 took care of every detail brilliantly'

"Everything was so smooth and easy, from booking, airport, trips and transfers, Jet2 took care of every detail brilliantly."

Dawn travelled with her daughter from Birmingham to Tenerife in January 2022

'The app is great…'

"It was easy to see how much the holiday would cost and what it included on the app. The optional extras were easy to price I was glad of the insurance offer too. The app is great for accessing everything I needed as well as being able to upload any other documents, this was invaluable to me. Everything was easy to print. Reminders were received in a timely manner via sms message and email."

Layla travelled with her brother from Manchester to Tenerife in January 2022

'One of the easiest and friendly systems to book via…’

"One of the easiest and friendly systems to book via, and all the staff were incredibly helpful"

Nikki travelled with her family from Stansted to Tenerife in December 2021

'The holiday was a breeze’

"The holiday was a breeze. We were worried that things would not work out but everything ran smoothly and was good value for money"

Patrick travelled with his family from Bristol to Dalaman in October in 2021

'Booking with Jet2Holidays is a simple and rewarding experience’

"Booking with Jet2Holidays is a simple and rewarding experience. You know the holiday booked is going to be wonderful."

Paul travelled with his extended family from Manchester to Paphos in October 2021.

'…excellent value for money.’

"Surpassed expectations and the quality of the holiday overall was excellent value for money."

Paul travelled with his family from Stansted to Faro in October 2021

'Can't wait to return'

"From the app, to the airport, and the staff in resort, friendly, informative and helpful. Can't wait to return."

Rod travelled with his family from Bristol to Dalaman in October 2021

'Great holidaying made easy'

"So so easy to book and the App is amazingly informative! Great holidaying made easy"

Trudy travelled with her extended family from Stansted to Fuerteventura in October 2021

'...easy and stress free from start to finish.'

"Travelling with Jet2holidays is easy and stress free from start to finish."

Michelle travelled with her family from Leeds Bradford to Menorca in August 2021

'I would never book with any other travel company.’

“I would never book with any other travel company. We have used Jet2 for many years and find everything impeccable.”

Michelle travelled with her family from Newcastle to Tenerife in August 2021

'Great value for money, minimum fuss and fantastic customer service.'

“It was our first time on a package holiday as a family and presumed there would be corners cut and low value substitutions used where possible. This was not the case and the whole experience from booking to traveling to and from the holiday was brilliant! Great value for money, minimum fuss and fantastic customer service.”

Kevin travelled with his family from Belfast Int'l to Majorca in July 2021

'Great time with my girl.’

"Great time with my girl. She keeps saying “Daddy can we Jet2 today!”

Joe travelled with his family from London Stansted to Majorca in July 2021

'Very efficient, friendly airline’

“Very efficient, friendly airline. Excellent communication at all times which kept me reassured throughout my holiday.”

Julie travelled with her extended family from Leeds Bradford to Majorca in July 2021

'Jet2holidays exceeded my expectations…'

"With the ongoing Covid situation, Jet2holidays exceeded my expectations in the way they handled everything. This made our holiday so much more relaxing. Thank you."

The Jemson family travelled from Leeds to Kefalonia in August 2020

'You make us all feel special'

"You make us all feel special and your customer services are first class. Jet2 are our first choice to book our holidays, we feel safe and confident in booking with you guys."

The Browns booked in January to travel with their extended family from Manchester to Lanzarote in September 2021

'Smooth, trouble free, excellent service. Truly the best holiday experience.'

"The hotel really was special and the staff there were the best I've ever encountered on a package holiday. We originally book our own independent holidays and hotels as we haven't had great experiences with package holidays but this was superb. The location, the hotel, the staff, the treatment, the food, the facilities were truly first class. Travelling with Jet2 was also absolutely seamless and communication was excellent from the ground staff to the captain on board both flights to and from our location."

Erika travelled from Leeds Bradford to Kos with their partner in June 2023

We really wouldn’t think twice of using another airline

Hotel was clean, had revamp. You need to upload new pictures. Great location.

Jonathan travelled from Leeds Bradford to Rhodes with their spouse in May 2023

We were told the importance of good customer service, this is something you have in abundance, real first class.

Being our first time with Jet2 we were worried about what to do once at the airport, but from the moment we walk in, we were greeted by a lovely lady who showed us where we had to go, we were then greeted by another lovely lady, who helped us with our bags, we were through check in and security within 10 minutes, the crew who took us were brilliant, very helpful and friendly, then when we got to the other end, which is normally the most stressful part of the holiday, as you have to try and find transfers, well we didn’t have anything to worry about, we were greeted again by a lovey lady who told us our bus number and showed us the way, outstanding service.

Richard travelled from Bristol to Heraklion with their spouse in April 2023

We used the Twilight check-in, fabulous…

We used the Twilight check-in, fabulous. Made travelling on the day so much easier. So much less stress. Flew on time with really lovely flight crew. Car was waiting for us at the airport and was easy to find and easy to pick up. Hotel was superb in every way. Return journey was just as seamless.

Joanne travelled from Birmingham to Lanzarote with her partner in March 2023

Plan on booking again for summer…

This was our second trip with Jet2, first one in September 2022 and we were so impressed with Jet2 we booked again and felt that it was even smoother this time. Plan on booking again for summer

Emma travelled from Manchester to Barcelona with her partner in February 2023

Jet2 are by far the best company to travel with…

Booking with Jet2 is incredibly easy and gives us peace of mind. Jet2 are by far the best company to travel with we never have any issues

Jemma travelled from Newcastle to Lanzarote with her partner in February 2023

Would 100% recommend…

I’ve only used Jet2 with Jet2holidays or Jet2.com flights - never a city break. Would 100% recommend. Pay over a few months, reasonable price, luggage included, just a very smooth experience and I’ll definitely be using again!

Robyn travelled from Leeds Bradford to Budapest with her partner in February 2023

'From the time of booking to the day we left everything was fantastic.'

“From the time of booking to the day we left everything was fantastic. Looking forward to booking for next year. Prompt service excellent staff and so much fun.”

May travelled from London Stansted to Kos with her family in September 2022

'They are a company that have very high standards & care about their customers which is truly valued.'

“So well organised with Jet2 booking staff, hotel & destination was excellent, on site Jet2 rep so helpful with information about Menorca. Flights & airline staff terrific, as OAPs we were so pleased with how the holiday went - t/you all so much.”

Peter travelled from Belfast to Menorca with his partner in August 2022

'Fun, well organised, stress free. Just awesome!'

“We wanted a relaxing holiday in the sun after a tough year. We've been looking at a series of providers, including TUI and Loveholidays.com. We found what appeared like a great deal on Jet2 holidays: I have travelled with Jet2 before and have always been very happy with the service, so thought "let's give it a try". It was absolutely brilliant. Smooth travel, superb hotel, actually our expectations have been exceeded.”

Mikael travelled from Edinburgh to Bodrum in June 2022 with his partner.

'Absolutely amazing, would definitely recommend, first holiday of many to come!'

“Made the experience really easy and such a positive time, I have already recommended. Could not be improved; very good quality and value for money. Better than expected.”

Francesca travelled from London Stansted to Reus in June 2022 with her girlfriend.

'Wonderful, attentive staff!!'

“I've never had any experience of a package Holiday with Jet2. Only ever used flights only. Very, very impressed.”

Debbie travelled from London Stansted to Palma in June 2022 with her partner.

'Easy booking system, efficient check in at the airport and overall a seamless experience. Forget the rest, book the best….Jet2!’'

“After reading all of the airport scare stories and the cancellations from TUI and EasyJet, I was nervous…However, from start to finish, Jet2 has exceeded my expectations”

Rosemary travelled from Birmingham to Preveza in June 2022 with her partner.

"Easy, fun and relaxed!’'

“It was very smooth. There was loads of the team around if I needed to ask anything and they were friendly and approachable”

Nicola travelled from Glasgow to Ibiza in June 2022 with her partner.

"Best holiday company we have ever used’'

“Best holiday company we have ever used - simple booking process, great choice of holidays, excellent communication - a ⭐️⭐️⭐️⭐️⭐️ five star experience from start to finish.”

Christopher travelled from Newcastle to Lanzarote in June 2022 with his partner.

***"Absolute amazing! 5* every time"***

“What a fantastic company!! Wouldn’t use any other company to go on holiday with!! Service was 5*. Everyone was happy to help in Manchester and while we was in Spain! They couldn’t do enough to help.”

Elyse travelled from Manchester to Majorca in June 2022 with her partner.

"We can’t wait to have the pleasure in booking our next holiday with Jet2"

“Unbelievable experience with Jet2 the pleasure of everyone and everything running so smoothly from start to finish made our holiday. Especially when we went on holiday during cancellations and airport disruptions at the end of June 22. We can’t wait to have the pleasure in booking our next holiday with Jet2. Thank you”

Adele travelled from London Stansted to Tenerife in June 2022 with her partner.

'Amazing service'

“Amazing service, communication and staff! Jet2 had it all for a stress free, thoroughly enjoyable, memorable holiday.”

Jade travelled from Bristol to Majorca in June 2022 with her partner.

'You just do everything right'

“You just do everything right an utter pleasure from check in to flight attendants so happy we flew with you and we think other airlines are poor compared to you! Go Jet2 .”

Chris travelled from Manchester to Thessaloniki in June 2022 with his partner.

'Simply the best!.'

“Jet2 holidays are simply the best! Better than all the rest.”

Angela travelled from Leeds Bradford to Skiathos in June 2022 with her partner

'Could not fault Jet2 at all.'

“With all the problems airlines are having at the minute we was very worried about travelling but I could not fault Jet2 at all even with a bit of a delay coming home the staff was amazing and got us straight on the flight as soon as other passengers was off the plane would definitely recommend people travel with Jet2 ”

Natasha travelled from Manchester to Prague in June 2022 with her partner

'Like holidays used to be.'

“Most company's cut back and you lose the one to one talk back, we feel safe knowing the staff are there even I've we don't need them we can relax knowing if we do you are there, like holidays use to be"

Robert travelled from Birmingham to Thessaloniki in June 2022 with his partner.

'Jet2holidays take care of all your needs.'

“Jet2holidays take care of all your needs for a perfect problem free holiday. The staff are very professional and so helpful and generally lovely people. I don’t think I will travel with any other holiday company.”

Derrick travelled from London Stansted to Kefalonia in June 2022 with his partner.

'Jet2 are reliable.'

“Jet2 are reliable and I know that if there was a problem, I could trust them to fix things. They are reputable and always offer value for money.”

Tracey travelled from East Midlands to Alicante in June 2022 with her partner.

'I can't praise Jet2 highly enough.'

“I have had a good experience with Jet2 on other holidays but this year my mother was in a wheel chair. The care and attention was wonderful, because she was a bit scared about going but the staff at Jet2 from the check in desk, the plane. The reps at the airport went above and beyond. I can't praise Jet2 highly enough and this is definitely who I will be planning my holidays with in the future.”

Pauline travelled from Belfast to Alicante in June 2022 with her extended family.

'We had so much fun.'

“Super easy to plan, book and countdown thanks to the app. We had so much fun and are already planning our next Jet2 holiday!”

Ruth travelled from Manchester to Girona in June 2022 with her partner.

'A company that really cares about its customers'

“Jet2 Great value for your money, a company that really cares about its customers. Staff either in the Airport or at the Resorts, are always courteous, knowledgeable, and polite.”

Margaret travelled from Manchester to Dalman in May 2022 with her partner.

'Staff were always there to help.'

“Booking with Jet2 is easy and straightforward. Travelling with Jet2 is hassle free with staff always there to help.”

Karen travelled from East Midlands to Gran Canaria in May 2022 with her partner.

'Check in was excellent.'

“Information prior to departure was very good. Helpful to be reminded of requirements needed such as Covid, passport and any paperwork required for the country visited. Check in was excellent, helpful staff, no queues, unlike TUI which had queues out of the door!”

Janet travelled from Birmingham to Skiathos in May 2022 with her partner.

'Well organised and good value.'

“Confidence of a great holiday experience. Well organised and good value. ”

Patricia travelled from Leeds Bradford to Dalaman in May 2022 with her partner.

'It was very organised'

“Booking with Jet2 is so easy either online or over the phone. You get what you book with exceptional service from start to finish and the app is superb. All the bad press regarding airport queues and flights being cancelled weren't true regarding Jet2 - it was very organised. ”

Mark travelled from Manchester to Greece in May 2022 with his partner.

'Jet2 were much better'

“I thought that Jet2 would be the same as TUI and maybe a little better than EasyJet. In fact, Jet2 were much better. Loved the app, appreciated the level of contact, particularly grateful for team on our return to Bristol where we had a 90min wait for baggage. I'm making sure that no one else thinks Jet2 are just another budget airline! Particularly raving about the legroom!, the simple app, the face-to-face team help & the level of contact.”

Gillian travelled from Bristol to Turkey in May 2022 with her partner.

'A lovely relaxing, stress-free winter sun holiday.'

"A lovely relaxing, stress-free winter sun holiday. Jet2 took care of everything for our first holiday in 2 years!"

Theresa travelled with her partner from Belfast to Lanzarote in February 2022

'We will definitely recommend and use Jet2 holidays again'

"All flights were on time, the crew were so friendly, yet professional, and that goes for all the staff from sales to airport staff at both airports. The plane was clean and bright, the big overhead lockers were great, the food was good, we wanted for nothing - everything we needed was there and provided for, plus we had the extra legroom which was so comfortable. The Jet2 app was great, we were able to get all our documentation on there and transfer info etc without having to go to reception and look for it on a board. Having our boarding cards on there was so handy. We will definitely recommend and use Jet2 holidays again."

Elaine travelled with her partner from Belfast to Fuerteventura in February 2022

'First class service..'

"Excellent service on plane. Great flight times, good hotel, brilliant location. So easy to use. First class service from start to finish!"

Elaine travelled from Birmingham to Tenerife with her partner in February 2022

'Hotel was exceptional and more than met my expectations'

"I have already recommended Jet2 and this hotel in particular as a result of this break due to the quality of the flight and hotel experience. The hotel staff were excellent, particularly the breakfast staff who were very friendly and helpful. Excellent booking customer service, friendly check-in and flight crew. Hotel was exceptional and more than met my expectations."

Iain travelled with his partner from Glasgow to Rome in February 2022

'...your staff are a credit to your company..'

"We had delays due to the weather on way home and Jet2 sorted out return coach travel, and kept us all informed, very happy with level of service provided. Jet2 have always been a good company and your staff are a credit to your company and what they do. Always happy and helpful when needed. Kept up to date on all issues and text and emails along the way with helpful information needed. Very easy and effortless, great service and staff."

Jamie travelled with their partner from Stansted to Alicante in February 2022

'Everything was just perfect'

"Everything was just perfect. Great customer service."

Joanne travelled from Newcastle to Lanzarote with her partner in February 2022

'...you are the best company we have ever used...'

"From start to finish the holiday was perfect. You were always on hand to answer any questions and keep your website updated before our holidays and even sending email reminders of travel documents that we would need. The whole holiday and on the way back home was absolutely brilliant and now we wouldn't travel with anyone else!! Your help and friendliness throughout the start of our holiday until the very end has been exceptional and shouldn't go unnoticed or undervalued as you are the best company we have ever used and will be the only one we use in the future."

Laura travelled with her partner from Edinburgh to Tenerife in February 2022

'Swift and efficient booking service'

"The airport check-in was swift, the information received prior, during and after the holiday was helpful. Cabin crew were great, and the hotel rep was friendly. Swift and efficient booking service, friendly and professional staff at the airport, on the flight and our hotel."

Lisa travelled with her partner from Manchester to Lanzarote in February 2022

'...given guidance and help through the new procedures.'

"From entering the airport, Jet2 representatives were helpful and polite, and after two years of not travelling due to covid restrictions, it was appreciated to be given guidance and help through the new procedures. I would highly recommend Jet2holidays to my family and friends due to feeling looked after from first making my booking to returning home."

Margaret travelled with her partner from Manchester to Tenerife in February 2022

'Very well organised!'

"From start to finish it was an easy experience from the flight out to the transfer to the hotel and the return!! Very well organised. I haven’t booked with Jet2 before, but this was such a great experience we have booked two more this year with Jet2. Happy days!"

Paul travelled from Birmingham to Fuerteventura with his partner in February 2022

'...we couldn't ask for anything more'

"We always book with Jet2 as for us it is the best company to use. It always meets our expectations, and we couldn't ask for anything more. Every aspect of our bookings with Jet2 is very good - there is nothing we feel needs improving, just keep up the high standard offered to customers. Absolutely love the whole holiday experience with Jet2 - can’t fault it. Will always use this friendly, efficient and professional company with high standards - can’t go wrong - keep up the good work!"

Sally travelled from Birmingham to Lanzarote with her partner in February 2022

'Fabulous service from start to finish'

"Fabulous service from start to finish - we wouldn’t holiday with any other company than Jet2."

Sue travelled with her partner from East Midlands to Lanzarote in February 2022

'Friendly and efficient service'

"We have holidayed with Jet2 a number of times and the service is great, staff well-presented and friendly, planes always look good and clean, and no long delays. Friendly and efficient service. Good quality planes, food and drinks and well presented, professional staff."

Clare travelled from Glasgow to Tenerife with her partner in February 2022

'Excellent customer experience with Jet2holidays'

"Excellent customer experience with Jet2holidays. The staff are very friendly and make sure that your journey and holidays stay are totally stress free"

David travelled with his partner from Edinburgh to Funchal in January 2022

'We will never consider another holiday provider...'

"We will never consider another holiday provider, the service from Jet2 from booking holiday to check in at the airport , staff in resort airport , staff in resort was nothing short of perfect."

Jeremy travelled with his partner from Leeds Bradford to Lanzarote in January 2022

'The whole experience was faultless...'

"The whole experience was faultless from beginning to end. Staff were polite, friendly and professional. I would highly recommend Jet2 to anyone and will definitely use them again."

Lisa travelled with her partner from East Midlands to Malaga in January 2022

'...experience so easy from start to finish..'

"I thought they did budget holidays but the hotel was really good, and the plane was pretty spacious - more leg room than other airlines I’ve used. Staff at LBA particularly were just brilliant. Good value. Great staff. Comfortable planes. Good choice of destinations and accommodation. So easy to book what turned out to be a fabulous holiday. Jet 2 airport staff made the experience so easy from start to finish too."

Donna travelled with her partner and friends from Leeds Bradford to Gran Canaria in January 2022

'..they are my first port of call..'

"Have used Jet2 for many years and they are my first port of call when I want to book a holiday. Staff always friendly and knowledgeable. Great choice of destinations and variety of accommodation. Fuss free booking. Great service from start to finish."

Agnes travelled from Glasgow to Lanzarote with her partner in January 2022

'...convenient flights from my local airport'

"It is so simple to book online with Jet2holidays. There is a fantastic choice of quality accommodation with very convenient flights from my local airport."

Christine booked in January to travel with her partner from Birmingham to Malta in October 2022

'…Jet2, in my opinion, was outstanding’

"Haven’t travelled for 4 years and was unsure about travelling during Covid but Jet2, in my opinion, was outstanding"

Lynn travelled with her partner and friends from Newcastle to Faro in October 2021

Everyone in the Jet2 team flying us out to Mallorca and back were very friendly and super helpful.

Danielle travelled from Stansted to Mallorca with their friends in August 2023

'Brilliant service from start to finish'

"Brilliant service from start to finish. Wouldn't hesitate to travel with jet2 in the future."

Claire travelled with friends from Stansted to Malta in August 2021

'It would take a lot to top the service I received from Jet2'

"It would take a lot to top the service I received from Jet2.From booking staff, ground crew, cabin crew, & flight deck, all were genuinely helpful with the best positive attitudes."

Elisabeth travelled with her friend from Bristol to Ibiza in July 2021

‘Everything from start to finish was amazing’

“Everything from start to finish was amazing. Got sun much needed sun, drank some cocktails and had a brilliant time!”

Oliver travelled with friends from Birmingham to Funchal, Madeira in July 2021

Get discounts, destination updates and inspiration straight to your inbox!*

*By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. You can unsubscribe at any time. We process your data in accordance to our Privacy Policy

2023

Which? Travel Brand of the Year

Feefo Platinum Trusted Service Award

Travel Weekly Best Short-Haul Operator

Travel Weekly Best Trade Sales Team of the Year

Travel Weekly Best Trade-Friendly Brand

Best Large Company to work for at the Best Workplaces in Travel Awards

Which? Recommended Provider (Beach and Resort Holiday Provider)

Which? Recommended Provider (Family Holiday Provider)

Which? Recommended Provider (Solo Holiday Provider)

2022

Feefo Platinum Trusted Service Award

Winner of Best Travel Company for City/Short Breaks at the British Travel Awards

Winner of Best Travel Company for Southern Europe/Canaries at the British Travel Awards

Silver accreditation for Best Travel Company for Hellenic Europe at the British Travel Awards

Silver accreditation for Best Travel Company for Summer Sun holidays at the British Travel Awards

Silver accreditation for Best Travel Company for Winter Sun holidays at the British Travel Awards

Silver accreditation for Best Travel Company for Luxury holidays at the British Travel Awards

Silver accreditation for Best Travel Company for Villa holidays at the British Travel Awards

The Times and Sunday Times Editor's Choice Award at the News UK Travel Awards

The Sun Best Short Haul Operator at the News UK Travel Awards

UK & Ireland Travel Company of the Year at the TTG Travel Industry Awards

Tour Operator of the Year – Large at the TTG Travel Industry Awards

Trade Support Team of the Year at the TTG Travel Industry Awards

Best Short Haul Operator at the Travel Bulletin Star Awards

Best Tour Operator to Europe at the NI Travel Awards

Best Internet Booking System at the NI Travel Awards

Short Haul Operator of the Year at the SPAA Annual Awards

City Break Operator of the Year – Jet2CityBreaks at the SPAA Annual Awards

Special Award for Handling Pandemic at the Travel Village Group Awards

2021

UK & Ireland Travel Company of the Year at the TTG Travel Industry Awards

Tour Operator of the Year – Large at the TTG Travel Industry Awards

Trade Support Team of the Year at the TTG Travel Industry Awards

Best Tour Operator to Europe at the NI Travel Awards

Best Trade Engagement at the NI Travel Awards

Best Trade Innovation at the NI Travel Awards

Outstanding Trade Support at the NI Travel Awards

Trade Support Team of the Year at the SPAA Annual Awards

Tour Operator Award for Support and Commitment at the SPAA Annual Awards

2020

Best Short Haul Operator at the Travel Weekly Globes.

Best Trade-Friendly Brand at the Travel Weekly Globes.

Which? ‘Recommended Provider’ Status.

Feefo Gold Trusted Service Award.

Feefo Platinum Trusted Service Award.

Best Short Haul Operator at The Sun Travel Awards.

2019

Best Short Haul Operator at the Travel Weekly Globes.

Best Trade Sales Team at the Travel Weekly Globes.

Gold Trusted Service Award at the Feefo Trusted Service Awards.

2018

Best Mainstream Short Haul Tour Operator at SPAA Annual Awards.

Best Package Tour Operator at the Northern Ireland Travel Awards.

Best Internet Booking System at the Northern Ireland Travel Awards.

Best Family Holiday Operator at the Travel Bulletin Star Awards.

Travel Brand of the Year 2018 at the Which? Awards 2018.

Gold Trusted Service Award at the Feefo Trusted Service Awards.

Best Short Haul Operator at the Travel Weekly Globe Awards.

Favourite Short Haul Operator at the Travel Weekly Globe Awards.

Best Trade Friendly Brand at the Travel Weekly Globe Awards.

Best Airline for Groups at the Group Travel Awards.

2017

Favourite Short Haul Operator (voted for by customers) at the Travel Weekly Globe Awards.

Best Trade Friendly Brand at the Travel Weekly Globe Awards.

Best Tour Operator at the GRAFTAS.

Outstanding Contribution to the Travel Industry awarded to Alan Cross at the Graftas.

Trade Team of the Year at the Independent Travel Experts (ITE) Awards.

Best Short Haul Operator (voted for by the travel industry) at the Travel Weekly Globe Awards.

Best Travel Website at the Elite Travel Group awards.

Best Short Haul Tour Operator at the Travel Bulletin Star Awards.

Trade Team of the Year at the Travel Network Group conference.

Leisure Sales Team of the Year at the Advantage Travel Partnership’s Big Celebration Lunch.

Best Package Tour Operator to Europe at the Northern Ireland Travel and Tourism Awards.

Best Travel Industry Internet Booking System at the Northern Ireland Travel and Tourism Awards.

Best Tour Operator to Europe and North Africa at the Selling Travel Agents Choice Awards.

Best Overall Operator at the Annual Scottish Passenger Agents’ Association Travel Awards (SPAA).

Best Airline for Groups at the Group Leisure & Travel Awards.

Best Airline for Groups at the Group Travel Awards.

2016

Best Trade Team at the Advantage Consortia Awards.

Best Package Tour Operator at the Northern Ireland Travel and Tourism Awards.

Best Internet Booking System at the Northern Ireland Travel and Tourism Awards.

Best Sales Support to the Northern Ireland Travel Trade at the Northern Ireland Travel and Tourism Awards.

Best Overall Operator at the Annual Scottish Passenger Agents’ Association Travel Awards (SPAA).

Best Mainstream Short Haul Tour Operator at the Annual Scottish Passenger Agents’ Association Travel Awards (SPAA).

Jet2CityBreaks won the Best European Short Break Provider at the Annual Scottish Passenger Agents’ Association Travel Awards (SPAA).

Voted ‘Business Partner of the Year 2016’ by the Independent Travel Experts (ITE), at their annual Business Partner Day.

Best Airline for Groups at the Group Leisure & Travel Awards.

2015

Best Overall Operator’ at the Scottish Passenger Agents’ Association Travel Awards.

Best Mainstream Short Haul Tour Operator’ at the Scottish Passenger Agents’ Association Travel Awards.

'Best Internet Booking System' at the Northern Ireland Travel and Tourism Awards.

'Best Package Tour Operator' at the Northern Ireland Travel and Tourism Awards.

Best Airline for Groups at the Group Travel Awards.

2014

'Best Package Tour Operator' at the Northern Ireland Travel and Tourism Awards.

Best Airline for Groups at the Group Leisure & Travel Awards.

Best Airline for Groups at the Group Travel Awards.

2013

'Best Package Tour Operator' at the Northern Ireland Travel and Tourism Awards.

Best Airline for Groups at the Group Leisure & Travel Awards.

2012

'Isla de Lanzarote 2012' award for boosting tourism, presented by the Lanzarote Tourist Board.

'Best Short Haul Mainstream Operator' and 'Best Agent Friendly Website' at the 20th annual Scottish Passenger Agents' Association Awards.

'Best Supporting Tour Operator' at the ABTA Annual Yorkshire Ball.

Best Airline for Groups at the Group Leisure & Travel Awards.

Best Airline for Groups at the Group Travel Awards.

2011

Winner of the 'Best Tour Operator to the Iberian Peninsula & Canary Islands' at the British Travel Awards 2011.

Winner of the 'Best Mainstream Short Haul Operator' category at the 19th Annual Scottish Passenger Agents Association (SPAA) Travel Awards 2011.

2010

Bronze award in the 'Best Tour Operator to the Iberian Peninsula & Canary Islands' at the British Travel Awards 2010.

Which? Recommended Provider

We’re a Which? Recommended Provider and won Which? Travel Brand of the Year 2022!

Rated excellent on Trustpilot

Based on more than 130,000+ reviews, we’re rated as ‘Excellent’ on Trustpilot.

ABTA & ATOL protected

All our holidays are ABTA and ATOL protected to keep you and your money safe.

Customer reviews

Customers are at the heart of everything we do – thousands of customers have highly scored and recommended us.

Tripadvisor Travellers’ Choice

Jet2.com scooped five awards at the Tripadvisor Travellers' Choice Awards 2020, including Best Airline – UK and Best Low-Cost Airline – Europe.

Explore some of our great destinations...

View all

Flying from

Balearics

Bulgaria

Bourgas Area Holidays

Canary Islands

Channel Islands

Jersey Holidays

Croatia

Cyprus

France

South of France Holidays

Greece

Italy

Malta

Malta and Gozo Holidays

Montenegro

Portugal

Spain

Turkey

See all destinations

Flying from

Austria

Vienna City Breaks

Balearics

Palma City Breaks

Canary Islands

Las Palmas City Breaks

Czech Republic

Prague City Breaks

Denmark

Copenhagen City Breaks

France

Germany

Greece

Hungary

Budapest City Breaks

Iceland

Reykjavik City Breaks

Italy

Norway

Bergen City Breaks

Poland

Krakow City Breaks

Portugal

Spain

See all destinations

Flying from

Balearics

Canary Islands

Croatia

Cyprus

Greece

Italy

Malta

Malta and Gozo Villa Holidays

Portugal

Spain

Turkey

See all destinations

Group Bookings:

Award-winning customer service

We made the top 10 on the UK Customer Satisfaction Index 2023!

In the press

Thousands of excellent reviews from you

'We have always flown with TUI, but chose Jet2 because it was cheaper. We are so glad we did!'

Jet2 provide good package holidays with lots of variety in places and hotels.

Everyone in the Jet2 team flying us out to Mallorca and back were very friendly and super helpful.

I would definitely stay in Blue Bay again as the staff were brilliant and it’s family orientated.

Every time I go abroad, I always go with Jet2. They are so trustworthy

I truly appreciated the polite and professional behavior exhibited by all of your staff members. Already recommended to many of my friends.

'The customer care of Jet2 is the best I've seen'

I had an absolutely fault free, easy booking. With a fantastic break and top class service.

As a single parent traveller I felt that Jet2 had everything covered

We had such a good experience of planning and booking our holiday online

It was easy and stress free…

I haven’t experienced such amazing customer service from start to finish from any company in a long long time…

An easy, stress free, no hassle holiday…

'I always have and always will use Jet2'

'Thank you for making our holiday memorable.'

'I knew it would be amazing and I wasn't wrong.'

'Easy, convenient, relaxing, peace of mind.'

'Cannot fault anything...'

'Amazing Jet2 staff every step of the way…'

'Excellent from beginning to end'

'Lots of staff available at the airports'

'All above and beyond'

'Already looking at booking another'

'Offering great hotels'

'Wouldn't book with anyone else'

'Fantastic Beach Holiday! Fun, Sun, Food, Rest, Activities, Excursion, Sunset, Drinks, Dancing and repeat. 8 days of bliss!.'

'Jet2 have consistently delivered a fabulous experience.'

'Can't wait to book next year.'

'Thank you for making our time amazing.'

'Always choose them.'

'Above my expectations.'

'Jet2 made our holiday stress free.'

'Focus on getting the basics right.'

'We had a great holiday.'

'Jet2 were marvellous.'

'Incredible from start to finish.'

'A cut above other travel companies'

'Flying with Jet2 was a breeze!'

'Perfect from start to finish!'

'Would definitely recommend 1000%'​

'..exceeded my expectations..'​

'Thanks for the lovely holiday Jet2!'​

'..they go above and beyond all the time.'

'Jet2holidays have been amazing'​

'Everything was smooth'​

'Lovely staff, beautiful hotel'​

'We received exceptional customer service.''

'….can’t wait to get the next holiday booked'

'A fabulous company with fabulous, warm and professional staff.''

'... Jet2 took care of every detail brilliantly'

'The app is great…'

'One of the easiest and friendly systems to book via…’

'The holiday was a breeze’

'Booking with Jet2Holidays is a simple and rewarding experience’

'…excellent value for money.’

'Can't wait to return'

'Great holidaying made easy'

'...easy and stress free from start to finish.'

'I would never book with any other travel company.’

'Great value for money, minimum fuss and fantastic customer service.'

'Great time with my girl.’

'Very efficient, friendly airline’

'Jet2holidays exceeded my expectations…'

'You make us all feel special'

'Smooth, trouble free, excellent service. Truly the best holiday experience.'

We really wouldn’t think twice of using another airline

We were told the importance of good customer service, this is something you have in abundance, real first class.

We used the Twilight check-in, fabulous…

Plan on booking again for summer…

Jet2 are by far the best company to travel with…

Would 100% recommend…

'From the time of booking to the day we left everything was fantastic.'

'They are a company that have very high standards & care about their customers which is truly valued.'

'Fun, well organised, stress free. Just awesome!'

'Would definitely recommend 1000%'

'..exceeded my expectations..'

'Thanks for the lovely holiday Jet2!'

'Jet2holidays have been amazing'

'Everything was smooth'

'Lovely staff, beautiful hotel'

***"Absolute amazing! 5* every time"***

'We will definitely recommend and use Jet2 holidays again'

'First class service..'

'Hotel was exceptional and more than met my expectations'

'...your staff are a credit to your company..'

'Everything was just perfect'

'...you are the best company we have ever used...'

'...given guidance and help through the new procedures.'

'Very well organised!'

'...we couldn't ask for anything more'

'Friendly and efficient service'

'...experience so easy from start to finish..'

'..they are my first port of call..'