You can now access Shortlists through a myJet2 account. So, as well as being able to save, share and compare holidays, you'll also benefit from…
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We whisk millions of holidaymakers away every year on our ABTA and ATOL-protected Real Package Holidays™. We’re really proud of our famously friendly service and we’ve got the trophies and reviews to prove just how good it is. Like how we won Travel Brand of the Year 2024 at the Which? Awards. That’s the third year in a row and the fourth time in the last seven years! And on top of a number of other categories that we were awarded in 2024.
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Jet2holidays has been ranked 14th out of more than 200 major organisations and brands on the UK Customer Satisfaction Index (UKCSI) for 2025. The best part? We’re the top company in the ‘Tourism’ sector and the only one to make the list of the 50 highest- rated organisations for customer service.
Every year, we hold an awards ceremony to acknowledge our top performing Jet2holidays hotels and villas, based on last year’s internal customer satisfaction scores! Keep your eyes peeled – these award-winning hotels now have the logo featured on our website.
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“As we touch down in Stansted, I reflect on our trip and conclude that Jet2holidays need to keep the Brasso on standby for the Which? 2024 awards.”
“Jet2.com has distinguished itself as the pick of the pack, with passengers not only praising its excellent customer service and value for money but also rating the boarding experience and cabin cleanliness highly. Proof that it is possible to have great customer service at a good price.”
“The unstoppable rise of Jet2, from tiny airline to Britain’s biggest tour operator. The leader for sand and sun holidays, the company’s exceptional customer service is behind its industry-leading success.”
You can now access Shortlists through a myJet2 account. So, as well as being able to save, share and compare holidays, you'll also benefit from…
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