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All you need to know before you go

Last updated: 11 September 2020, 15.30

We’re really excited to take you on your well-deserved holiday! And while you can expect the same great service from us, due to the coronavirus (COVID-19) pandemic, there have been some changes to arrivals into a number of the countries we fly to.

There’s also been a change to arrivals into the UK after you’ve been away. So if you’re planning a holiday or have one booked, it’s really important that you read the information below about the country you’re arriving into.

Please remember that this information is subject to change and correct at the time of publish. We’d also recommend taking a look at the Foreign, Commonwealth & Development Office’s travel advice: https://www.gov.uk/foreign-travel-advice

And don’t forget, if you or any of your party are showing symptoms of COVID-19, you’ll not be able to travel. It’s really important you stay at home and follow NHS guidelines to keep yourself, your family and others safe. Find out more here.

Please check this page regularly before you fly, as requirements can change.

Key steps for travelling

In line with current guidelines, there are three essential steps you must take before you travel.
Check entry requirements
Check the entry requirements of the destination you’re travelling to, as you may need to fill in a form.
Pack face masks
Have plenty of face masks handy, as you have to wear one before entering the airport and throughout all journeys.
Fill out UK arrivals form
Complete a Public Health Passenger Locator form - available from 48 hours before you land in the UK.

UK

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into the United Kingdom. Before you arrive into the country, you’ll need to:

  • Complete a Public Health Passenger Locator Form, which you can find here – available from 48 hours before you land in the UK.
  • Each passenger needs to complete a form, except for children under 18 years old whose details can be added to the form of an adult they’re travelling with. Those travelling from the Channel Islands to the mainland UK don’t need to complete the form.
  • Once you’ve completed the form, please keep either a printed or an electronic copy handy, as you’ll need to show this at border control.

Please see the FCDO website for more information which includes details of any separate guidance for Northern Ireland, Scotland and Wales.

Cyprus

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into Cyprus.

Before you go away, you’ll need to complete a Cyprus Flight Pass application which you can find here. You’ll need to include a negative COVID-19 PCR test result, or you won’t be able to fly. You’ll need to make your own arrangements to have your test – please note, the test isn't available at either your departure or destination airport.

To complete this process, there are a few steps which you’ll need to take:

  1. Register for a Cyprus Flight Pass online here.
  2. Take a COVID PCR test – the Cyprus Flight Pass website advises this should be taken within 72 hours before your departure to Cyprus.
  3. Upload your test result to your Cyprus Flight Pass application. To be accepted, the evidence of the test must include the testing date, your name and proof of a negative result. For NHS test results you must upload both your result notification and appointment confirmation email as a single document.
  4. Finalise your application within 24 hours of travel to Cyprus – if travel is approved by the Cypriot authorities, you’ll receive a Clearance To Fly document which must be presented before you're allowed on the plane.

Please see the FCDO website for more information.

Czech Republic

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into Czech Republic.

Once you arrive into Prague you’ll need to:

  • Wear a facemask in all indoor areas of Prague Airport. This includes children age two years and over.

And on your return from the Czech Republic to the UK, you’ll need to:

  • Self-isolate for 14 days once you arrive, in line with government guidance.

Please see the FCDO website for more information.

France

Due to a change in the Foreign, Commonwealth & Development Office’s travel advice, if you’re travelling from France to the UK, you’ll need to self-isolate for 14 days once you arrive. Please see the FCDO website for more information.

Greece

Due to the COVID-19 pandemic, there have been some changes to entry requirements for Greece. No later than 10pm the night before your flight to Greece, you’ll need to:

  • Complete an online form, which you can find here. Please note, this link will take you to a form hosted on the Greek government’s website, which works best on Google Chrome.
  • You must complete the form no later than 10pm the night before you travel or you won't be able to fly.
  • All passengers you’re travelling with can go on the same form, including children and infants. Select "add" at the top of the page for each extra name on the family or non-family sections before you hit continue.
  • You’ll be emailed a QR code (check your junk folder too) the morning of travel and you must show this before you’re allowed on the plane.

On your return, you’ll need to self-isolate for 14 days, in line with government guidance, if you’re arriving into England from Zante or Crete on or after 9 September 2020. Please see the FCDO website for more information, which includes details of any separate guidance for those arriving into Scotland and Wales.

Hungary

It's subject to change, but our flights programme for Hungary is set to recommence on 2 October 2020. For those travelling from this date, these are the current entry requirements for arrivals into Hungary, which we’ll continue to monitor.

On arrival into Hungary, you’ll need to:

  • Either self-isolate for 14 days or present two negative COVID-19 PCR (swab) test results. The two tests must be performed at least 48 hours apart and within five days before you arrive into Hungary.
  • Hand in a completed public health form, which you can download here.

Please see the FCDO website for more information.

Italy

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into Italy.

Before you arrive in Italy, you’ll need to:

  • Complete a form which you can download here.

During your flight to and from Italy you’ll need to:

  • Keep jackets, coats and personal clothing under the seat in front of you on the plane and not loose in the overhead locker.

You’ll also need to:

  • Tell us about any COVID-19 symptoms you get within eight days of your arrival into Italy.
  • Make sure you wear a surgical medical mask or filtering facepiece of level 2 or higher throughout your whole journeys to and from Italy.

Please see the FCDO website for more information.

Netherlands

It's subject to change, but our holidays programme for the Netherlands is set to recommence on 19 October 2020. The entry requirements for arrivals into the Netherlands, which we’ll continue to monitor, will be published here in due course. In the meantime, please see the FCDO website for more information.

Poland

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into Poland. Before you arrive into the country, you’ll need to:

  • Complete both a Passenger Locator form and Public Health Declaration form, which you can download here. The form can be printed double or single sided.
  • Keep the form handy while travelling as you’ll need to hand it to cabin crew when you’re leaving the plane.

Please see the FCDO website for more information.

Portugal - Madeira

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into Madeira.

Before you go away, you’ll need to:

  • Complete an online form, which you can find here.

On arrival in Madeira you’ll need to:

  • Either present a negative COVID-19 PCR test result taken within 72 hours of your arrival or take a free test before you leave the airport.
  • Children under 12 years don’t have to take the test, unless they’re showing any COVID-19 symptoms.
  • It shouldn’t take longer than an hour after landing to take the test and leave the airport to catch your transfer as normal.
  • You’ll be told the test results within 12 hours.
  • You’ll have to stay in your accommodation until you get the results.
  • For more information about the test, please check the FCDO website.

Please see the FCDO website for more information which includes details of any separate guidance for Northern Ireland, Scotland and Wales.

Portugal - Mainland

It's subject to change, but our holidays programme for Mainland Portugal is set to recommence on 1 November 2020. For those travelling from this date, these are the current entry requirements for arrivals into Mainland Portugal and returning to the UK, which we’ll continue to monitor. Before you go away, you’ll need to:

  • Download and complete a form.
  • Keep your form handy while travelling as you’ll need to hand this to cabin crew when you’re leaving the plane.

And if you’re returning from Mainland Portugal to England, you’ll need to:

  • Self-isolate for 14 days, in line with government guidance. Please see the FCDO website for more information.

Please see the FCDO website for more information which includes details of any separate guidance for Northern Ireland, Scotland and Wales.

Spain - Canary Islands

It's subject to change, but our holidays programme for the Canary Islands is set to recommence on 27 September 2020. For those travelling from this date, these are the current entry requirements for arrivals into the Canary Islands, which we’ll continue to monitor.


Before you go away, you’ll need to:

  • Download the SpTH app to your mobile device and complete the form.
  • If you don’t have a mobile device, you can complete the from online here.
  • Once you’ve completed the form, you’ll receive a QR code. Keep this handy while travelling as you’ll need to show it at border control.

And on your return from the Canary Islands to the UK, you’ll need to:

  • Self-isolate for 14 days, in line with government guidance. Please see the FCDO website for more information.

Turkey

Due to the COVID-19 pandemic, there have been some changes to entry requirements for arrivals into Turkey. Before you arrive into the country you'll need to:

  • Complete a form before you arrive into the country, which you can download here. Please note, you need to fill out individual forms for every passenger in your party.
  • If you’re travelling through Antalya Airport, large items of hand luggage aren’t allowed onboard so you’ll need to check these in, which will be free of charge. You can take a small item onboard with you, such as a handbag, laptop bag or airport purchase, as long as it’s placed under the seat in front of you.

Please see the FCDO website for more information.

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