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Our pledge to give you the holiday you deserve

Our guide to a safe and smooth journey

Important information before you travel

Travel requirements

Read the latest travel requirements for the destination you're travelling to and keep checking the page regularly before you take off.

How to get a COVID-19 test

Find out more information about the types of COVID-19 tests needed for travel and how to get them.

Watch our video Read more

Check your passport's validity

Most EU countries require UK passports to be less than ten years old and still be valid for at least three months after you come back from your holiday.

Find out more Watch our video

UK passenger locator form

Everyone needs to fill in a UK passenger locator form (PLF) within the 48 hours before arriving in the UK. Get your journey to the UK off to a great start by finding out all you need to know.

Our Face Mask Policy

Face masks must be worn at the airport, onboard our planes and on our transfers, even if you’re fully vaccinated. If you're unable to wear a mask, you must let us know in advance to be able to travel. If you fail to wear a face mask without our agreement, you won't be able to board your flight or transfer.

Watch our video Read more

Discover COVID-19 testing information

Check your passport's validity

More about your return transfer

How to get prepared for the airport

Our Face Mask Policy

UK Passenger locator form: Top Tips

What Life's Like On Holiday

UK Entry Requirements update: 9 January 2022

A safe and smooth journey

A clean and safe space

Our airport partners have all been busy stepping up cleaning procedures, limiting terminal access and prepping spaces so you can keep a safe distance where possible. You might see hygiene stations to use throughout too.

New measures

New safety measures might include temperature checks and changes to how you move around the airport, so keep your eyes peeled for instructions. Our friendly team will be there too and happy to help as always.

Doing your bit

Remember to wear your face mask at all times as per our Face Mask Policy, keep a safe distance from other people, reduce your contact with things around the airport and wash your hands when you can.

Check in

If you’ve checked in online, head straight to our self-service kiosks. That way, just one touch on screen and you’re done. If you’re using our check-in desks, they’ve now been fitted with protective screens.

At the boarding gate

There are extra things we need to check these days, so keep everything to hand and make sure everyone in your party has their own documents ready to show. You’ll need to have passports open at the photo page, lift your mask so we know it’s you, then scan your own boarding pass. 

Getting on the plane

You’ll board the plane in smaller groups than normal, so please bear with us as we get you safely settled in. Things may be a little slower, but there’s no need to rush, you’re on holiday after all.

Checking in

As soon as you arrive, familiarise yourself with the hotel’s COVID-19 policy and any safety measures in place. That could mean wearing face masks, no-touch temperature checks and changes to the way you move around the hotel.

Keeping you safe

There’ll be extra deep-cleaning procedures in place and you might spot hand sanitisers dotted around too. Hotel staff may even be wearing protective clothing and some facilities might be closed to keep everyone safe.

Pool areas

To help everyone keep their distance where possible, it’s likely that facilities such as sunbeds and parasols will be much more spaced out. There might even be allocated time slots and there could be changes to the pool towel service.

Entertainment and activities

We want you to have fun on your holiday, so most hotels will still have some activities and entertainment on the agenda. They’ll just happen outside in the fresh air where possible and group events will be smaller.

Eating and drinking

Bars and restaurants are likely to switch from self-service to a more waiter-based experience. And allocated time slots might be introduced to help control the flow of guests and keep everyone at a safe distance.

Your room

When it comes to your room, we want you to enjoy an extra clean and safe space. That means cleaning measures will be stepped up and some room facilities such as kettles and cushions might be removed.