0800 408 0778

Call today from 8am-10pm


Speak to one of our travel experts in our UK Call Centre:

Opening times:
Mon-Fri 8am-10pm
Sat 8.30am-8pm
Sun 9am-9pm


Please only call a number listed on our website or you can find a travel agent near you.

Our pledge to give you the holiday you deserve

Holidays are back! But things still look a little different for now, so we want to reassure you that you’re in safe hands when you go on holiday with us.

Looking after you every step of the way is what we do best. That’s why we’ll bring you the same industry-leading customer service you know and love, with some extra measures to keep you safe and sound.

You can trust that everything from onboard cleaning to in-resort care is in line with the latest official COVID-19 guidelines. And from booking to boarding and back home again, we’ll always let you know exactly what to expect when and what you need to do to have a safe and smooth journey.

It’s our people that make our holidays and they’re back in their bright red uniforms, ready and raring to treat you like a VIP. After all, we’re in this together…

Some of the measures in this video have now been relaxed, including our Face Mask Policy. But different rules apply to different parts of the UK and overseas – you'll find all the info below.

Watch our useful videos

From the types of COVID-19 tests you'll need to details about your return transfer, below you'll find handy videos to help you have a safe and smooth journey.

Our videos refer to current UK entry requirements. Please read the travel requirements carefully.

Helping you to help yourself

Check your passport's validity

How to get prepared for the airport

More about your return transfer

Hassle-free holidays are back!

What Life's Like On Holiday

A safe and smooth journey

Read our COVID-19 FAQs

Got a question about your booking or somewhere you're planning on travelling to? Here, we answer all your frequently asked questions.

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Looking to book?

Sunshine getaway or culture-stuffed city break, this summer or next year – whatever type of holiday you're after and whenever you want to jet off, we’ve loads of options available right now. And don’t worry, we guarantee a smooth and speedy refund if we have to cancel, so you can book with confidence.

Get the holiday you deserve

All our holidays are ABTA and ATOL-protected to keep you and your money safe

Refund guarantee

With our Changes and Refunds Policy, if we have to cancel, we guarantee a speedy and smooth refund*.

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5* travel insurance

Our Defaqto 5* travel insurance includes COVID-19 cover and is available now.

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Pay Monthly

Spread the cost of your holiday into interest-free monthly payments, with zero payment fees.*

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Your safety, our priority

Everything from onboard cleaning to in-resort care is in line with official guidelines.

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Sustainability strategy

Our sustainability journey is taking off – we've got your carbon covered!

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Explore some of our great destinations...

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