0800 408 0778

Call today from 8.30am-8.30pm


Speak to one of our travel experts in our UK Call Centre:

Opening times:
Mon-Fri 8.30am-8.30pm
Sat 8.30am-7.30pm
Sun 8.30am-7.30pm


Please only call a number listed on our website or you can find a travel agent near you.

We’re happy to help

There can be plenty to think about when it comes to travel. But looking after you every step of the way is what we do best – you’re in safe hands with us. That’s why we’ve rounded up all the information you could need right here in our handy travel help hub.

Whether you’re looking for the latest travel news, have a specific query or just want a refresher on all things travel, you’ve come to the right place.

We cover everything from booking to boarding and back home again – all the information’s here so you can make sure you have a safe and smooth journey.

Watch our useful videos

From checking your passport’s validity to details about your return transfer, below you'll find handy videos to help you plan ahead for a smooth journey.

Helping you to help yourself

Check your passport's validity

How to get prepared for the airport

More about your return transfer

A safe and smooth journey

Read our COVID-19 FAQs

Got a question about your booking or somewhere you're planning on travelling to? Here, we answer all your frequently asked questions.

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Looking to book?

Sunshine getaway or culture-stuffed city break, this summer or next year – whatever type of holiday you're after and whenever you want to jet off, we’ve loads of options available right now. And don’t worry, we guarantee a smooth and speedy refund if we have to cancel, so you can book with confidence.

Get the holiday you deserve

All our holidays are ABTA and ATOL-protected to keep you and your money safe

Refund guarantee

With our Changes and Refunds Policy, if we have to cancel, we guarantee a speedy and smooth refund*.

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5* travel insurance

Our Defaqto 5* travel insurance includes COVID-19 cover and is available now.

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Pay Monthly

Spread the cost of your holiday into interest-free monthly payments, with zero payment fees.*

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Your safety, our priority

Everything from onboard cleaning to in-resort care is in line with official guidelines.

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Sustainability strategy

Our sustainability journey is taking off – we've got your carbon covered!

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Explore some of our great destinations...

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