Save, compare and share all the holidays you love with at-a-glance shortlists. Login to Shortlists on a desktop, tablet or mobile to book the holidays you’ve saved at any time.
- Compare and share holidays
- Save holidays to your shortlist
Call today from 8:30am-8:30pm
Speak to one of our travel experts in our UK Call Centre:
Please only call a number listed on our website or you can find a travel agent near you.
Here at Jet2holidays, customer service is at the heart of everything we do – that’s why we’re pleased to launch a new faster refund service to help you get your money back even quicker!
This brilliant new service means we can refund your money in just a few hours, rather than days. Plus, you won’t need to wait to speak to our busy Customer Service team.
To deliver faster refunds, we’ve partnered up with HSBC. Don’t worry if your account isn’t with HSBC though as this service works with all banks. Find out more below.
Need some extra help with your refund? Take a look at this handy video from HSBC – it's got all the details you'll need.
Just so you know, we send all our text messages about this service from the number JET2 so keep an eye out for them! And if you do receive one, rest assured it’s a genuine SMS from us.
If you’d prefer to speak to us directly, call 0333 300 0737 or drop us a message on WhatsApp.