Playa Park Zensation & Acua Waterpark

This hotel was fantastic all round, the staff were lovely, food options were great and there was a good range of entertainment. The hotel is a 5 minute walk from the street market and supermarket, and the main town is about 20 minutes walk. I recommend the music square for restaurants and evening entertainment (30 minute walk). I went with my sister, but the hotel had a range of families, couples and friends staying. If you are wanting to use the rooftop pool, you need to book the Playa Park Zensation, as there are two versions of the hotel on the jet2 website, and it can be confusing.

The whole process was outstanding and simple, specially with us being anxious for our first holiday as a 2. The hotel was amazing and staff were very friendly. The pool & evening entertainment staff were hilarious, specially Gino. Food was amazing, changing it up day to day, however we did see a few things on repeat so by the end of the week, we went out for dinner. It was nice trying the Spanish food and it was very tasty too. Service was amazing, one morning we come down for breakfast but it was very busy, so they put us and 2 other couples in the other restaurant so we wasn’t standing around waiting. The bar staff again, amazing. Very friendly and talkative. FYI, amazing cocktails. The rooms were clean and always stocked with toilet roll ect. I would highly recommend, specially if it’s your first holiday.

After a delay in getting our room we were very happy with the apartment 405. Nice big bed, good bathroom and small kitchenette. Surprised no air conditioning ! Fan in bedroom just about made it comfortable. Breakfast was great, lunch hit and miss, evening meal very disappointing..very unusual combinations..just as well they had excellent pizza but you can’t eat that every night. Pool area huge but as usual not enough sun beds , Two levels of all inclusive here makes certain things confusing… which drinks? Which pool you could use? Can you use the spa/ infinity pool? No info offered !

We came for a family holiday. The suites are lovely and modern with plenty of room and brilliant showers. Both the beds and sofa beds are really comfortable. The pools are really clean and there is more than enough space around them. The food is really good quality across all meals (well apart from the sausages in the morning). The entertainment is really good for what they could supply due to Covid, my 4yr old absolutely adored Gino. I would definitely recommend this hotel to anyone wanting a holiday