Bahia Principe Fantasia Tenerife

The hotel itself was immaculate, the room was lovely could fault it, entertainment was really good, staff really friendly and helpful. The restaurant was so noisy. Not a hotel for couples. Hot food cold

I booked this holiday for my family to celebrate my golden wedding anniversary. My family joined us 4 further adults and 3 children, 9 of us in total. There is no doubt this hotel is geared for familys. We found the staff always helpful, and there is plenty to keep young ones entertained. At meal times the very large buffet restuarant was always very busy and too noisy for my taste but my younger family were happy, there was always a good choice of foods for all tastes. Booking the available a la carte meals is a nice break from the buffet and the food is very nice. My wife and i (pensioners) found the size of the complex a little too much, once again not an issue for the younger family members. All in a great family hotel and complex, thank you & congratulations to the management and staff for their kindness and making the holiday special.

We stayed in this hotel back in 2019 and we impressed so booked to go back. There are some major changes over that period of time, and unfortunately, not for the better. Lets start with the positives. The rooms were still immaculate, and the evening shows were very good, and the staff in the evening bars are good. Now the negatives. The food was much cheaper ingredients than before and less choice. It was constantly running out and the drinks machines at breakfast were constantly breaking creating large queues. I felt sorry for the staff as there simply wasn't enough of them. This creates queues for drinks, snacks and at evening meals. They have clearly made cut backs. Talking of cut backs, the drinks cups and glasses are getting smaller all the time in the hope people drink less! It seems a "thimble" is ample ! The mini bar used to contain snacks for the kids, however these are now gone too. All this to reduce costs and improve the bottom line. Then the BIG one.. After 2 days they banned kids from having inflatables in the pool allegedly because someone nearly drowned. If they hadnt cut back on the number of lifeguards on duty, this also wouldn't be a problem, and one of the lifeguards agreed with me. I stated to the hotel that removing buoyant aides wasn't really the solution to this but more lifeguards was, however this fell on deaf ears. More cost cutting to the most extreme levels. Rooms and the shows are 5 star.. nothing else is even close. I did complain, but nobody really cared. Such a shame as they were onto a good thing initially. I vote with my feet and wont go back again.

Fantastic Hotel, spotlessly clean and all staff were extremely helpful. All inclusive package was good value. Daytime entertainment was excellent, night time entertainment and shows were superb. Cannot fault this hotel at all. Only one very slight negative was the location, this side of Tenerife can be quite windy especially around the lower pool area but didn't stop us having a great holiday.

Recently spent an excellent seven days at Fantasia with family, including grandkids. Excellent facilities, great staff, food, accommodation couldn’t really fault it. Only slight negative was the slippy surface around the pool. Appreciate its difficult to resolve. Would definitely recommend.

This hotel along with the staff should be up there at the top of anyone's review list! Cleanliness and hygiene was 1st class. Children's club and facilities were excellent. Food and staff were wonderful. One negative - Slippery floors around the pool need to be sorted!

Fantastic place, loads to do but we were just happy on the loungers with the kids playing in the pool. Lots of food to choose from, everywhere was very clean. Restaurant was a little busy at times and you sometimes had to stop a waiter to ask for a drink but that was the only negative of our stay and really wasn’t an issue. Would definitely go back.

Absolutely fantastic hotel for families couples don’t do it 😂 amazing rooms etc etc all good my only gripe is the crazy Buffett restaurant crazy at breakfast crazy at lunch and crazy at dinner food choice was ok but resort is five star, restaurant side is 3 at most. Not enough staff ! They give you a drink at the start and you don’t really see them again , so you end up thirsty and sitting amongst all your plates. Fantasia please sort this out as I really want to return! But I was there a week before Xmas when the hotel wasn’t full so god knows what summers like

great hotel specially if you have young children, although my wife and I travelled alone, my only criticism,is of the buffet restaurant which badly needs re-organising and the waiting staff need a head waiter to organise them, one minute you can't get a drink with your meal then you get 3/4 waiters all arriving together.

Excellent facilities , friendly staff, definitely recommend this hotel, quality facilities, entertainment of high quality, good location very close to airport. Great room facilities. Definitely 5 star

when arriving at Fantasia it certainly has the wow factor... but unfortunately it doesn't live up to expectations. The food started off really well but really lacked choice on several evenings.. the best al carte restaurant was the Italian which I couldn't fault... The steak house was terrible in my opinion and was the view for a number of other guests we spoke to. The service was also a little slow, we asked for bottles of water on many occasions because we have a baby and needed extra water for the bottles. On multiple occasions we didn't get any. The shows were incredible but in 2 weeks, you have only access to 3 shows of around 45 min. What I feel was missing was entertainment for adults in the evening.. if you made it past 10.30 then you've done pretty well. in terms of the room its one of the best rooms I've stayed in... The poolside entertainers were great and the way the pools are situated is also great for kids and families The gym was the best I've seen in the hotel. So many positives but I don't feel I would return to the hotel which is a shame... if the adult entertainment improve

Found hotel brilliant, 5 year old enjoyed kids club, pools were great little bit cold. Choice of 3 restaurants were very good. 3 shows very impressive. Plenty of activities for kids, gym facilities were very good & clean.