Coronavirus (COVID-19) update
Last updated: 14 September 2020, 13:15
While the coronavirus (COVID-19) pandemic affected our flights and holidays programme between March and July, we’re happy to say that we’re now flying again! If you’d like to know more about what we’re doing to make sure you have a happy and healthy holiday, find out more here.
We’re currently operating a reduced flying programme, so a number of our flights and holidays are no longer going ahead. We're proactively contacting all affected customers in departure date order, which we think is the fairest way – please be patient with us as we do this. In the meantime, please check the FAQs below.
Our customers are our priority. And during the pandemic, we’ve been repeatedly recognised by the media, consumer organisations and our customers for how we’ve been looking after those who have been affected by programme changes. And we’re really proud of that!
For the latest government advice, please visit the dedicated website here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus