We understand that you may have concerns about your holiday. The health and safety of our customers is always our number one priority, so we’re continuing to monitor the situation very closely and will adjust our programme accordingly where necessary.
Due to the ongoing uncertainty caused by the coronavirus (COVID-19) pandemic, we’ve decided to recommence our flights and holidays programme on 17 June 2020. If you're travelling before this date, unfortunately, your booking will be affected as our flights and holidays won't be operating.
If you were due to travel before 17 June 2020 and have been affected by cancellations, you don’t have to miss out. You can now simply change your booking to a later departure date and you won’t have to pay an admin fee. You can even amend the hotel, destination or who’s travelling on the booking!
Plus, if you amend your booking to a new holiday departing before 31 March 2021, we'll give you £100 off. If you amend your booking to a new holiday departing after 1 April 2021, we'll give you £60 off.
All you have to do is amend your booking before midnight on 30 April 2020 – we've extended the date due to popular demand! Please note, we may amend or remove this offer at any time. So join thousands of others and change your holiday today. That way, you’ve got something to look forward to – it’ll come around before you know it!
We’re proactively contacting all affected customers about their options in departure date order, which we think is the fairest way. Please be patient with us as we do this and remember that we’ll get in touch with you.
If you’ve made a booking that’s due to depart after 16 June 2020 and you'd like to either amend it or cancel, this will be in line with our terms and conditions.