0800 408 0778

Call today from 8am - 11pm

Speak to one of our travel experts in our UK Call Centre

Monday to Friday: 8am - 11pm

Saturday: 8:30am - 8pm

Sunday: 9am - 9pm

The policy is provided by Jet2Holidays, who is an appointed representative of ROCK Insurance Group. We are authorised and regulated by the Financial Conduct Authority. The policy is underwritten by Ageas Insurance. We may share your personal information (including this call) with them in accordance with our privacy policy and terms & conditions. I will provide factual information about the policy; I won’t provide you with any advice.

The policy provides you with:

• £10m medical expenses and repatriation cover
• £3,500 cancellation and curtailment cover
• £1,250 personal baggage cover

The maximum excess on this policy is £200, which is per person, per claim.

In order to be eligible to purchase the policy please can you confirm that everyone on the policy meets the following criteria:

• You all reside in the United Kingdom and Channel Islands
• You are all currently in the UK
• You are aged 85 years or under at the time of purchase
• You are all fit to undertake your planned trip
• None of you are travelling against medical advice or with the intention of obtaining treatment or consultation abroad
• None of you have any undiagnosed conditions that may require investigation or treatment in the future

This policy offers cover for pre-existing medical conditions. If you require cover for your medical condition(s), you must declare them, although an increased premium or excess will be required to do so. To enable us to consider your medical condition please contact ROCK Medical Screening on 0343 658 0361, 8am-7pm Monday to Friday, 9am-5pm Saturdays. Please be aware that if you do not declare your pre-existing conditions you will not be covered for any claim relating directly or indirectly to your conditions. Please also note that a medical screening endorsement is only valid when paired with a Jet2holidays travel insurance policy.

This policy contains restrictions on non-travelling close relatives. You should check the policy wording for further details.

You will receive a full copy of the policy wording and insurance certificate via email (24/48 hours) or Post (3-5 working days).

Finally, I need to inform you that if you decide you don’t want the policy, you have 14 days from the point you receive your documentation to cancel it and receive a full refund, provided you have not made a claim and that you haven’t already travelled.

You can view the full Insurance Product Information Document here

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