Special assistance request form

Need to book special assistance for your upcoming holiday? Simply call us on 0800 408 5591 and we’ll be more than happy to help. Prefer to fill in a form? You can do this below.

Please only complete this form if you (or a passenger on your booking) need mobility assistance, to disclose any medical conditions or have any additional medical or assistance needs we need to be aware of.

Important information:

• If you’re travelling with your own electronic mobility device, please fill out this form aswell.
• If you’re travelling with a CPAP machine, suffer from any allergies or require any further information about Special Assistance, please refer to our FAQs.
• If you’ve booked your Jet2holiday through a travel agent, you’ll need to contact them directly to arrange your special assistance.

If this form doesn’t address your specific special assistance needs, or you want to discuss anything in further detail, please contact us on 0800 408 5591.

Unfortunately, if you don’t tell us about any relevant medical conditions or specific medical equipment needed for any passengers on the booking, we may not be able to make the necessary arrangements to ensure your safety, so you may be unable to travel.