0800 408 0778

Call today from 8am - 11pm

Speak to one of our travel experts in our UK Call Centre

Monday to Friday: 8am - 11pm

Saturday: 8:30am - 8pm

Sunday: 9am - 9pm

All Passengers must hold a full and valid passport along with any necessary visas for the holiday.

If Extra Leg room/ Exit seats are requested – These seats are located in an emergency exit row and therefore passengers will need to be fully fit and able to assist the crew in the event of an emergency and this could include opening of the aircraft door. They must also be over the age of 14. (Please note - We are unable to offer extra leg room seats to passengers who have requested wheelchair assistance or have a medical condition which may mean that they are not able-bodied.)

Travel insurance is compulsory and must be arranged for all passengers on the booking prior to going on holiday.

If you cancel your trip more than 10 weeks prior to departure, you will lose your deposit. If you cancel your trip less than 10 weeks prior to departure then higher fees will be charged. If Requested: Cancellation fees: 70 Days or more LOD – 69-57 Days = 30% - 56-43 Days = 50% - 42-29 Days = 70% - 28-15 Days = 90% - 14 Days or less = 100%.

You will receive a deposit/payment confirmation via email in the next 48 hours /letter within the next 7-10 days (whichever is applicable), which will include an ATOL certificate, which you will need to take with you on holiday. If you do not receive this, then please call our Pre-Travel Services Team on 0333 300 0737.

The balance of your holiday will be automatically taken from the card you have paid with today.

If booking made with 71+ days to travel
Full payment of your holiday booking must be made 10 weeks before you go on your holiday. Following this, you will receive an email/letter 3-4 weeks before you travel with all the holiday vouchers, which you will need to take with you on holiday.

If booking made 70-29 days to travel
Full payment of your holiday booking must be made today. Following this, you will receive an email/letter 3-4 weeks before you travel with all the holiday vouchers, which you will need to take with you on holiday.

If booking made 28 days or less to travel
Full payment of your holiday booking must be made today. Following this, you will receive an email in the next 48 hours/letter in the next 7-10 days with all the holiday vouchers, which you will need to take with you on holiday.

The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018. You will benefit from all EU rights applying to the packages. Jet2holidays Limited will be fully responsible for the proper performance of the package as a whole.

Additionally, as required by law, Jet2holidays Limited has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.

Advice on destinations is available from the Foreign and Commonwealth Office, and this can be found at www.gov.uk/foreign-travel-advice. The advice covers safety and security, health, visa requirements and local laws.

Your holiday booking is governed by the Jet2holidays T&C’s which can be found here. By making a booking, you are accepting our full Jet2holidays Terms and Conditions.

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