GF Isabel & Siam Park Waterpark

Lovely place to stay with family and kids. Good and various activities for children (kids club, playgrounds, bouncy castle, swimming pool), good swimming pools both for adults and kids. Wonderful food in restaurant. Good facilities including SPA, hairdresser, shower and change room beside luggage room-which we randomly found out by ourselves. Good entertainment. One bedroom apartment is good size, but water taps both in kitchen and bathroom need to be renewed..slippery floor! Cleaning is done every day and in time. In general its very good atmosphere in the resort, staff is friendly, but receptionists may be a little bit more happy when I come to ask something. Hotel is close to beaches and all shops, as well as little kids playground. Otherwise, Tenerife was amazing as always;)

After reading some negative reviews I didnt expect to be wow'd but this resort really exceeded my expectations as well as my partners. We were also traveling with our 19 month old daughter and staying on a self catering basis as this is what suited us the best as a family. On arrival the staff that checked us in with lovely and friendly, even calling another member of staff to escort us and our bags to our room via a little buggy which was unexpected but greatly appreciated. On arrival to the room we found a basic 1 bed appartment which was spotless with everything we needed and plenty of space. Couldnt expect much more for a self catering apartment and it was much larger than anticipated, with a large balcony overlooking the rest of the resort with a view of a pool and the mountain range out the front door. The room was cleaned and fresh towels provided everyday, with the beds being made and changed every other day i think it was. The grounds and pools were also extremely clean and tidy with plenty of sun loungers and places to sit. The facilities for small children were excellent, the childrens pool was great for our 18 month old and possibly children upto around 7 years of age, along with the park situated in a shady area of the complex. The resort is in a good location, only a short walk to the bus stops for the buses to the waterparks/zoos ect and a short walk into the main resort area, although situated at the top of a small hill which could be difficult for those with accessability issues. Overall we had an excellent and pleasent stay and will definitely return in the future.

Just returned home from another excellent holiday at the hotel isabel. My family and I had a great time once again hopefully we can return next year. Only a couple of issues or improvement needed : My son is football mad and he was so excited this year as there was football during the day but when he went along he was told he couldn't play as you need to be 13years old he is ten. I think the hotel or entertainment team should rethink this as you have 13 year olds playing against adults and some of thous adults thinks it is the World Cup it is an accident waiting to happen. I think you should separate adults from kids maybe football for 10-15 year old then 16 years + as two separate activities like other hotels do. Beds in rooms need to be addressed the mattresses are bad and I thinking if you are going to issue two single beds as a double please have something that can lock them together. Entertainment team : Consider having at least a couple of English staff

Our first visit to this resort. The hotel could not be more centrally located. We stayed in a one bedroom villa with a whirlpool on a self catering basis. The villa was spacious and the beds were comfy. The bedding and towels were changed regularly and it was always left clean. The staff were lovely and friendly and always helpful. The kitchen area needing a little upgrading but we managed with what we had for 7 nights. The pool area was excellent with plenty of sunbeds with lots of entertainment from the animation team for younger children. We had an enjoyable and relaxing holiday and would visit this hotel again.

Stayed in Bungalow 742, excellent room facilities and 1 minute walk to pool/reception/bar...infact everything LOL. This hotel has a super selection of food [stayed AI] it caters for all tastes and we never got bored of the food on offer. Turn left out of the hotel and there is a large supermarket in the small shopping centre that's located immediately beside the hotel along with bars/restaurants. 5-10 minutes stroll to the beach where there is a vast array of shops/bars/restaurants, so this hotel is in an excellent location. Rooms were cleaned daily and clean towels daily. The hotel lovely and clean and the staff very friendly. Kettle and Hairdryer in our room along with cooking facilities/fridge. A couple of 5 minute repairs needed in the bathroom but these do not impact at all on your holiday experience. My overall rating for this hotel is extremely good.

We have stayed here four times, lovely staff, any problems fixed straight away! Fifteen minutes from the airport, central to shops, market, restaurants. Two lovely pools, really nice fully equipped apartments or bungalows.

2nd year of going to this hotel and it just gets better and better! Staff are so helpful and the hotel is immaculate. May not be the most up to date style but very Spanish and rooms are a great size, restaurant has a great variety of food and even if you are buying branded drinks its reasonably priced. Will be going again next year as its become a firm favourite

Cleanest hotel ever. Family hotel but plenty of quiet areas for adults/seniors. Good location, local to bus, shops and restaurants. Staff are very friendly and helpful. Our room had a lovely balcony with full views of sea and lovely sunsets.

Great staff very friendly and helpful. Food was excellent. Rooms are clean and spacious. Kids club and entertainment team were great. Night time entertainment was also good. Swimming pools were clean and tidy with lots of things for the kids to play with. I would definitely recommend and stay at this hotel again.

Just back from week holiday 10 to 17 Feb. Would be happy to recommend this rsoort for young families and anyone travelling on their own. The resort is very clean and the staff are so friendly. The apartment was spacious and clean, maid cleaned daily. The food was very good with a great variety to choose from. Was pleased to see a diabetic buffet table at breakfast. Will be returning next year.

We have been to this hotel in the past and was pleased with the accommodation etc etc, but on our recent stay at this hotel January 2017 we were very disappointed with the standard of the hotel / room in general. In my opinion it needs a bit of tlc to bring it back to the standards it was we stayed in room 511, we do like our own company so we weren't too put out when we saw our room faced a wall, but twice in our ten night stay we were woken in the very early hours by a lot of loud music, shouting, laughing etc, it went on for hours so unable to sleep. Reception did call local police but they don't attend, apparently this is a problem Isabel are desperate to resolve but are unable to, room 511 is right next to the noise. So after this experience we'll be looking at other hotels until this issue is sorted out which is a shame as we enjoyed our stay in the past and have recommended this hotel to friends and family