HOVIMA Santa Maria Aparthotel

Good location although it is uphill, the staff are friendly and very willing to please, Louisa is lovely, we asked to change rooms to a lower floor which they did no problem, Claire from the entertainment team is so enthusiastic and full of fun loves getting in the pool with kids and adults alike for exercise or whatever but certainly hardworking, didn’t eat this time but have always found the meals very good, love these apartments and return once or twice a year

I do not recommend this hotel I do not recommend this hotel. we arrived at the hotel at 10:00 pm, we did not receive dinner.The room that was advertised is not the room we got, there is no air conditioning. They did not change the duvet throughout the week. Pool is not cleaned and very small. There was not a lot of options for food. There is not ventilations in the the toilet bathroom. There is a lot of noise earli morning lorrys delivery food in hotel 4.30 am.

Very loud parties in the pool by drunks once closed. Staff didn’t seem to care Got told say before we arrived no entertainment was available but it was listed . No parking available which is a shame but a nice place

We stayed there from 1 June 2022 for 9 nights. We were in room 172 which overlooks the tennis court. There was no sun but that suited us as we spent a lot of time at the beach. The room was really nice. Beds comfortable. Balcony quite big. Bathroom clean and roomy. We were bed and breakfast and it was lovely, couldn’t fault it at all. There was a roof top area for sunbathing if you didn’t want to sit around the pool. The location is superb, close to the Beach and the pubs and restaurants, but not close enough for it to be noisy. I would have given the hotel a 5 but there was no air conditioning and it’s a must at night. I would return during the cooler months.

Friendly staff, over booked and gave us large room which was terrible on ground level with the pool even though we paid for sea view studio. However on asking next day we were moved to sea view studio much better high up ...front of the hotel means up to eleven there is a lot of music from clubs on street. Food in hotel was great no problems everything was tasty and a very good choice. Also large mugs of coffee )) rooms did not have proper air units for cold air just a tower system fan which is better nothing. Shops all very close and excursions sellers ...Monkey island was just to the right and a very nice Italian guy who gave good prices for trips. Only thing was smokers in hotel it waffs in from the pool areas and from balconies below ....overall hotel is in great location with everything you need very close by ....

Arrived New Year's Eve 2021/22. A small wait for the room to be readied, but very pleased with the apartment, looking out onto the pool area. A fabulous sun-bathing area that faces the sun all day. Three pools, one heated and one for children. Claire does a wonderful job with the Kids Club, the food is varied with plenty veggie options. It's very convenient for all the amenities around the Torviscas/Adeje area and only a short walk to the nearest beach. Can't fault it.

Stayed here in May as we knew it was close to where we wanted to be. Was disappointed with the room, size was great but tired decor and no air con. Had a room with a huge balcony overlooking the sea so it got really hot in the afternoon. Not sure I could stay in that room any later in the year. Stayed half board and found the breakfast options varied, fresh and plenty of choice. The dinners were good to begin with but a little samey with some variant of pork, risotto or veal each night. The staff were brilliant from the waiters to reception. The pool is a little small for the size of the hotel. I was glad we weren't there at half term! Overall a good base and I would/ will stay there again between November to May

This hotel is in the perfect position because it’s quite central, but walking up to the hotel entrance could be fairly difficult, if you struggle to walk or get breathless easily. The food is quite basic but enjoyable, the rooms are comfortable and cleaned well, the staff are lovely and helpful . This was my second time staying here, the first time was with my granddaughter, and she absolutely loved the kids club and disco. I would definitely go back if the price was right x

Excellent hotel, customer service excellent, special mention to Carlos Del Amo, TOP MAN!!! He was a massive help, a smile and a great attitude made our problems seem like no problem and, true to his word, he resolved all of them completely.

Rooms at this hotel are very dated and need a complete overhaul the beds are not comfortable and sag in the middle. The only saving grace is the fact that they are spotlessly clean. The food is basic and not much choice, brakfast was the same everyday. We were woken one morning at 5.55 by a chainsaw cutting down trees. There is also building work going on at the minute while they are installing a lift behind the pool bar

the hotel is great ( location , customer service and housekeeping ) Jet2 though wasn't has good , I upgraded my room months before the final payment was due and my holiday commenced but they didn't confirm this with the hotel and therefore it left me stuck in reception for 2 hours and having to make numerous phone calls back to the UK before it was finally sorted and I could get in my room. it then took the resort Rep numerous days to come back to me regarding the issue one thing when upgrading with Jet2 always check when checking into the hotel that you have the correct room

Great Hotel we were all inclusive which I would highly recommend all the staff were very helpful and friendly. We had a problem with the safe in the room within 5 mins of reporting it there was a man at the door and fixed it straight away now that's a great service. The rooms do need air con though that's the only fault apart from that the perfect hotel and family holiday!!! We are looking to return next year.

Hotel is clean and right in the heart of the high street everything n easy walking supermarket, beach, restaurants entertainment etc. Staff very helpful and friendly. Food was of good quality and choice.

Stayed here bed,breakfast,evening meal in June 2019, excellent hotel from reception thro to kitchen staff. Good location also, if you want an hassle free holiday I recommend this hotel. The swimming pool area is lovely with loads of sunloungers and a bar and is in full sun all day.