Support when in resort

If you’re on holiday and have a medical emergency/condition, it’s important you tell us as soon as possible. You can get hold of our UK-based team 24/7 on 0044 113 387 9501. You will also receive details of this number in a handy credit card size in your welcome pack.

Please note that, wherever you travel within the EU, there is ONE number that you can access to reach the emergency services and where you can be confident you will be able to reach an operator who speaks English – telephone number 112.