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Overview
Get ready for the royal treatment at H15 Luxury Palace Hotel. Grandeur greets you around every corner, from the contemporary-meets-historical décor to the fit-for-a-king rooms. Perfectly positioned just steps from the Main Square, this is the ideal base for those…
At Jet2CityBreaks, we’ve scouted out bucket-list cities in Europe and beyond close to the top attractions and transport links. With your return flights, accommodation and 22kg baggage all wrapped up in one hassle-free, ABTA and ATOL-protected package, exploring couldn’t be simpler. No wonder we're a Which? Recommended Provider for City Breaks!
Facilities
Rooms
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*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Dusted in snow or bathed in sunshine, Krakow's holidays offer beauty that'll sweep you off your feet and be kind to your wallet too. Cobbled roads, medieval houses and grand squares make up the walkable UNESCO-listed Old Town. Getting lost among its warren of backstreets is pure magic, but you'll find extra charm in the dumpling-serving restaurants and dinky vodka bars. Hear that tinkle of jazz? Follow it down into the underground cellar bars for atmospheric live music – it's just the start of Krakow's vibrant nightlife scene. Over in Kazimierz, the former Jewish Quarter, synagogues, flea markets and edgy bars steal the spotlight. When you're not exploring these culture-stuffed areas, venture out for day trips to remember. Auschwitz and the Wieliczka Salt Mine should be top of your list.
Experience festive magic with a Krakow Christmas market break. This oh-so-charming Polish city is spellbinding year-round, but really comes into its own during the winter season. Wander the Old Town for...
Running from St Florian's Gate to Wawel Castle, the Royal Road was once a parade route for monarchs and other Polish notaries. Now, alongside the sights, there's a raft of shops to tempt you into parting with...
The Basilica of St Mary is a brick church rebuilt in the 14th century. From the outside you can see two magnificent towers and, every hour, a trumpeter blasts out notes that can be heard from the nearby Main...
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Read more about Krakow
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24 Sep 2026
The hotel was beautiful and right in the heart of Old Town. The service upon arrival was amazing, but unfortunately, things went downhill from there. We showed up at 3:30, and check-in was at 3:00. T ... more
19 Sep 2026
Beautiful hotel perfect location Great service and from check in to checkout Great room Would come back in a heartbeat
18 Sep 2026
Superb hotel, and we had one of the historic rooms (A103) which was fabulous. Staff are excellent and very accommodating, spa facilities brilliant, and my wife and myself had the pool, etc all to ours ... more
11 Sep 2026
We stayed in march 2025 The hotel was beautiful Loved the history of it. Amazing room with such thoughtful details
30 Aug 2026
Old town location, great rooms but breakfast was let down
Accessibility
We haven’t been given any accessibility information for this property, but we realise everyone’s needs are different. So if you've got any questions, it’s best to get in touch with our dedicated Assisted Travel team before you book. Just visit our Assisted Travel page for details on how to contact us.
If you or someone you’re travelling with needs assistance at the airport, or on your flight, please let us know at the time of booking or via Manage My Booking as soon as possible, once you’ve booked your holiday.
Up to 12 years
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Free Child Places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking.
The basic flight fare (including all taxes and non-optional charges), one piece of check-in baggage, accommodation and coach transfers if stated form the ‘FREE’ element of the price. All other ancillary charges on the flight or during the holiday, such as extra legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. Please note, transfers are not included within a Jet2CityBreaks booking.
One Free Child Place is available when there are at least 2 passengers paying the full price. There can only be one Free Child Place per room, or per villa, on the booking. With the exception of villa products, multiple Free Child Places can be booked as long as there are at least 2 passengers paying the full price per child place, each Free Child Place is assigned into a different room and there is availability of Free Child Places. Where a party consists of one adult and two children, one child will be charged the full price applicable to their age and the other child will receive the Free Child Place.
The child age where a Free Child Place would be applicable is displayed on the accommodation description page of the brochure and on our website. The child age on the date of return must not exceed the specified age to be applicable to a Free Child Place.
The full deposit must be paid for the Free Child Place and the deposit will be deducted from the final holiday invoice. This will be displayed at time of booking. If you cancel your holiday there will be a £60 charge payable in respect of the child, in addition to any charges set out in clause 5 of our terms and conditions.
Free Child Places cannot be combined with any other promotions or offers, unless otherwise stated.
Free Child Places are applicable to new bookings only.
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