Cordial Mogan Playa

From arriving to leaving this hotel there was little to find fault with it. The check in was quick,smooth and professional. We arrived at 9.45 pm and was invited to the dining room for a meal before they closed at 10 pm however I noticed over the week that we saw guests arriving even later and were still being offered food and the dining room was kept open!! Good service. Our room was spacious, very clean and comfortable with a lovely view over the main adult pool and the mountains. Breakfast was fantastic, even included vodka for Bloody Mary's and pink and white prosecco!!! There was 2 sittings for the evening meal - 6.30 or 8.30. You could have a full 4 course meal. I would say the food was mostly really good with the occasional cold and/or tough roast meat. However, on the whole the variety and quality was very good. And the desserts were fantastic. The entertainment in the evening was varied, from a magic show, a Lion King type of musical, Abba tribute to a wonderful Baritone trio. Service at the bar was efficient and friendly. If this type of entertainment was not your thing there was a more relaxed type of music in the main bar/reception area every evening. The pool and the variety of facilities were fantastic. The gardens were absolutely gorgeous. It was said they are the best in Gran Canaria. Of course, it is the staff that makes the difference to a hotel and a customers's experience and this is where this hotel excels - I did not find any members of staff anything other than kind, professional and helpful and we made full use in many ways on this holiday. I would just like to name - Sophia in the main restaurant and pool bar and Sylvia again in the restaurant who was waitressing or greeting and sorting table reservations in the evenings. Would we return ? Yes in a heart beat. Cant wait to return.

What can I say location excellent hotel amazing staff friendly food excellent 5 star well presented lots off choice cleanliness all round excellent met some lovely people could not fault hotel at all looking to book for next year would highly recommend

Last minute booking based on previous guests review obtained via Jet2Holidays website. Price was reasonable for a 4 star hotel during school holidays. The complex is very nice with lush vegetation surrounding one pool geared for adults with another nice pool available for children and activities. Plenty of things to do for our 11yr old with ample opportunities to make holiday friends. Our room was a bit tight for 3 but was very clean with a nice view and sun on the balcony until 7.30pm in August. Food was very good with plenty of choice in the buffet and flexibility in the time we chose to eat. The staff in the buffet restaurant were very friendly and helpful. Only negative was the pool bars service was very slow, with no cash option for payment. Would definitely return to the hotel, even though the surrounding area was a bit quiet and barren.

Fantastically relaxing hotel! There are two identically sized large pools with loads of sunbeds meaning you could saunter down at around 10am and always get a bed by the pool. If going again I would choose B&B only as the food was ok but the local restaurants were fantastic and good value so its better to eat out.

Beautiful hotel and stunning location. I visited for the second time and it didn’t disappoint. So many returning visitors. There were many sunbeds, the pool area was relaxing and beautiful. Food was average but fine. Would recommend.

Cordial is a fantastic well run hotel with great facilities for all ages, the garden is immaculate and staff are so polite and helpful. This is a well managed hotel and only minor niggle is lack of ice box in the fridge in room

Having just stayed at the hotel for the twelve time it was just as good as the first visit. The hotel is so clean and the staff cannot do enough for you. There is so much choice of food and plenty to please everyone. If you want a relaxing holiday in fabulous surroundings then this is for you.

All staff incredibly helpful. Michelin restaurant within hotel was excellent! Buffet breakfast had great choice. No problem with finding a table. inconspicuous staff. Facilities for use post check out and pre pick up very good.

My wife & I stayed here for 1 week, B&B in early November. The hotel met all of our expectations, from the courteous and efficient check in all of the staff we encountered were fantastic and could not do enough for you. The rooms were large, airy, bright and were immaculately clean (as was everywhere in the hotel) The breakfast buffet was fantastic, if you cannot find something that you like here then you really are to choosy.We did not eat in the a la carte restaurant as all of the menus contained too many fish courses for our personnel taste, but everyone who we spoke to said that the food was great. The bar area is very chilled and relaxed and was a perfect place to enjoy a dink. The "quiet" pool area was just that, chilled, quiet with drinks and light food available, again I must comment on the cleanliness, and the attentive and charming staff. We had a walk around the archaeological site which was very interesting and we sat and enjoyed a cold beer in the small bar overlooking the town. The hotel gardens were fantastic, and a pleasure to stroll around.It is only a 5 to 10 minute stroll into town where there a so many different restaurants to choose from that you will have great difficulty deciding which one to choose, we would recommend Nenoteca (THE best Italian meal we have had outside Italy) booking is essential!, and Blue Marlin where you can sit enjoy the food and watch the world go by.There is a shopping centre directly opposite the hotel which has a supermarket, and a couple of bars and restaurants, we liked Outlaws for a drink, well priced with C&W music most nights.We would highly recommend this hotel and we plan to return in the future.

We have just returned from a lovely relaxing week in Puerto de Mogan. Everything about the hotel helped to make our holiday a pleasant and refreshing break after a very busy Christmas and New Year. The staff were all very helpful and friendly. The main atrium and the gardens were hugely impressive and provided a tranquil feel so that even though there were a lot of guests it never felt busy. Our room was spacious well equipped and comfortable and quiet at night. We had a room overlooking the front of the hotel, not the best view and some construction work opposite during the day, but other rooms would have different outlooks. Overall we will certainly stay here again and the hotel was a major reason for a great holiday.