Sol Puerto De La Cruz Tenerife

First room we got was a dingy room on the ground floor on top of a row of shops not far from the main road with a small balcony that you wouldn’t want to sit on as the noise was terrible delivery wagons came at the crack of dawn and refuse wagons in the night, also the football ground was just over the road and very noisy also.I asked to be moved to a room on the opposite side of the hotel and higher up. Staff did this straight away without fuss and the new room was much nicer, a bit dated but clean the cleaning staff were great always busy beds and bathroom done everyday.No tea making facilities in the room was a bit of a let down and the food was a bit cold both at breakfast and tea but plenty of choices, the staff in the dining room were nice. Pool area was ok nice and clean and not too busy at this time of year I would imagine it gets pretty busy and there would be the usual sun bed fight in summer. Short walk to the beach and not too far to town, we walked to Loro Parque which is the main reason we stayed here and it was amazing. The bar and relaxing area was light and airy but no one used it may be busier later in the season. Safe was reasonable at 3€ a day. Weather was mixed but had a combined heater and cooler in room. The rooms are in need of a lick of paint and definitely a kettle.

Hotel was niceFood wasn't very warmWe paid for a sea view at a high supplement as we were there for Christmas and the views from room terrible, graffiti walls disused swimming pools so bad we never sat on the balcony once

As a very last minute booking (two days beforehand) we were not expecting much as we looked at other people's reviews. Yes, the hotel did have areas that were a bit tired (the carpet on the stairs leading up to floor four looked worn but we were on floor three and only saw this when waiting on the lift). The main hotel is lovely and we arrived very late at night. We were told to come back twenty minutes later and the chef would have some dinner for us. We were pleasantly surprised to have plates of cold meat, cheese, rolls, fruit and bottles of water. At that late time (after 11.00 p.m.) it was very welcome. My husband celebrated his 65th birthday and, again, we were pleasantly surprised when a waiter arrived with a bottle of wine on ice to help us celebrate. That was a lovely gesture. The hotel overlooks a school football ground and it was lovely to see the schoolchildren being presented with the cups they had won. We were in room 308, and as there is on-street parking in the streets below, it did get a bit noisy late at night but we still managed to sleep. It is in a lovely location, not far from the beach and in the older part of town. There is also a well-kept cemetery just behind the hotel to the left. We would be happy to go back there again, although we always went to a hotel in the newer part of town previously.