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Get 24/7 support while on holiday

On holiday and need help? We're available around the clock, with 24/7 support via our UK-based team. If you have any general queries, don’t forget our Customer Helpers are in-resort and on hand to help. Plus, you can contact us through WhatsApp by scanning the QR code or opening the link below. You can even access the WhatsApp chat through the Jet2 app, which also has all your holiday info on the go, in one handy place.

In case of emergencies, please call the European emergency number 112

24/7 in-resort number
+44 113 887 0350

Manage your booking with our app

  • Save your booking
  • See return transfer details
  • Get return flight times
  • Check in online
  • Get boarding passes
  • Book excursions
  • Access 24/7 in-resort support

Download our app

Get in touch via Whatsapp

You can send our team a message by selecting the green button to chat on the website version of WhatsApp or scan the QR code for the mobile one. If you’re already on mobile, simply select ‘Contact us on Whatsapp’ and it’ll take you straight to WhatsApp. You can also access the WhatsApp chat through the Jet2 app. One of our friendly advisors will pick up your message and respond shortly, leaving you free to get on with your day.


Contact us on WhatsApp

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