Katrin Hotel and Bungalows

This is our second stay at this hotel. Every member of staff were excellent. Nothing was too much trouble, snd food was good. Pool areas kept clean and tidy by staff. Rooms were tided every day along witg towel change. You were given blue towels to use on the pool sinbeds. Spa servicies were available if you required them.

Lovely hotel in Stalin’s Crete. Great location 5 mins walk to beach,shops,restaurants etc. Staff at hotel were friendly and helpful. Pools good with one especially for little ones. Costa the hotel entertainment rep was fantastic with both children and adult entertainment programmes day and night. Food good although with all All inclusive places gets repetitive. Gyros at lunchtimes fantastic.

Great value for money. Very clean hotel all the staff are helpful and happy. Having three pools is a definite asset. The lower pool for families is great, our room was by the middle great position. I would have to say if you have any walking difficulties the upper part of the should be avoided. Although it has a pool and bar and the views are spectacular, it's a trek for meals. Although there might be a restaurant up there. We would recommend this hotel

Booked a sea view room and set away from the area. Well worth the walk up the steps/hill. The pool area was kept clean and tidy by Petras - he kept us well fed and watered. The room was spacious and overlooked the pool. We asked for a mattress topper after the first night which they provided immediately which made a big difference. The food was good, could definitely find something to eat every day ( the bread was fab - lots of choice) . All the staff worked so hard and couldn’t do enough for you. The entertainment was ok in the evenings. If we wanted a quieter time we went up to the Minos apts. At the end of the trip we vacated them room at midday and then were able to book a 30min slot for a shower and to freshen up before the journey home. The hotel has a mixture of ages and I imagine is vey popular during the school holidays. If you can do hills definitely worth a visit to see Petrus and to see the view. Thank you all so much for making our first trip to Crete so memorable, we will definitely be back.

I have been on a few all inclusive holidays over the years . The food at this hotel was the worst I have ever had . breakfast awful same every single day had to boil my own eggs . lunch same every day no cold fresh fish (tuna or prawns ) or any sort of fish . tea time a few changes every day but basically the same type of food . this hotel is a 2star for food . 90 % of the food is fried or swimming in oil . only decent food were the pizzas . Not happy at all. Only plus was petros who looked after pool and bar at the small pool in top part of hotel lovely man

If all inclusive means almost exactly the same salty food every night, cocktails and decent spirits are extra, no day time activities and poor evening activities then this is the place for you. However staff are friendly and views great.

A nice hotel, a bit of a climb to our family room, which was hard work in the sun after a day out. The room was okay, it was clean though needed updating. A family pool was just a couple of steps away, which was really nice as my son could use his lilo etc. All staff were very friendly and helpful. The location was good and the bus stop for excursions was not far away.

Our second visit to this hotel and it lived up to all expectations. Splendid accommodation, good food, and the most wonderful staff. Nadicas smile will stay with us till we return. Zorro will be disappointed when Newcastle beat Chelsea but he still will be his fun loving self

Large complex our apartment was at the top up a lot of stairs then a steep hill not a problem for us also bit dated small shower amazing view from huge balcony room cleaned every day, 3 lovely pools staff all very polite and friendly nothing any trouble. Large selection of food at all meals only problem for me food was not hot enough. 5 min from main strip and beach lovely villages and historic places of interest to visit.

Very comfortable, relaxed hotel, good facilities and short walk to beach if you want it. Food is excellent, large variety and very high standard. Drink selection limited if you want to avoid sugar but watering down fruit juices is an option. Activities staff were friendly and created a fun atmosphere. Would go back.

Lovely hotel just off a main road which you had to cross to go to the beach. We paid for a sea view room which we didn't get. We were offered one of the bungalows but that meant a climb of 48 steps to get to the room. Apparently the hotel was selling it as a sea view room because it was facing the sea even though there was a wall in front of it.!! Jet 2 refunded the money we paid for it without any argument. Food was not very good and was usually only warm.

The hotel staff were very friendly and we were welcomed with a cool towel on arrival which was nice. The food was similar to other all inclusive hotels but it was fine and there was always something we enjoyed. The location was excellent not far from the beach and near good restaurants. Lovely gifts shops so no problem buying gifts for home. Went on the Spinalonga island trip which was lovely too