Hotel Tagomago

Most of the rooms with seaview. Rooms a little short on wardrobe/cupboard space and no teamaking facilities and no fridge, however hotel very clean and tidy for end of season. Food very good with lots of variety although there were chips every day and not to many potatoes. Hotel very centrally situated ideal for a boat ride into San Antonio and a casual walk back. No entertainment whilst we were there. Worth a 3 star rating and with a little effort (as mentioned) then could be on way to 4 stars

Room 243 Kim! Great hotel, lovely friendly staff, spotlessly clean, good food, lots of sunbeds, great swimming pool, deep, but also have a shallow part for children. Great area for lots of bars. In the restaurant a table for each room so great for single people. Loved my 2 week stay, can't wait to go back!

been to this hotel twice now and plan on going again next year absolutely faultless clean, friendly, spacious rooms, lovely views, gorgeous pool , fantastic location really cannot fault it at all would recommend without a doubt

This hotel is excellent..the location ..cleanliness..even the reception staff...they recieve some unfair reviews...they are are not unhelpful..they just have different mannerism ..attitudes..they are are certainly not ignorant as I've read in some reviews...

On arrival coach driver just pointed to a dirt track which led to the hotel. Receptionist not very welcoming gave us key to third floor room ,didn't tell us where the lift was, just pointed to the corridor. Room was basic but adequate with good view of the bay and the beach. Every time we left the hotel we had to hand the key in to reception but when we returned and asked for the room key the attitude of reception staff was that they did not want to be disturbed. On the whole breakfast was quite nice and the staff in the dining room where quite pleasant, evening meals were not that nice so therefore ate out quite a lot. Bar staff would take your order then start cleaning down surfaces and washing glasses leaving you standing there wondering if they had actually heard what was said.

We were so looking forward to our stay here, especially after reading all the reviews on here. I had booked and paid for a seaview room in advance. However upon arrival at the hotel, firstly our rooms were not ready for us, but that was no problem we were asked to come back in half an hour, which we did. We came back and reception staff had changed to a very rude and arrogant young guy, he gave us the key but no other information at all, and didnt even check us in. We went to our room and couldnt believe the room that they had gave us was facing onto a busy main road straight across from a bar and right outside the main bus stop. The room was very basic and dated, the so called balcony was shockingly small and had no privacy at either side. I approached the young guy on the reception and asked if we could be moved, he said that the room we had was a sea view room and no we couldnt be moved, he was extremely rude and arrogant and walked away from me. I asked to speak to the manager and he couldnt even tell me where he was and when he would be back. I felt very dissatisfied, i went back to reception a few hours later to be greeted by an older woman, i explained our case to her, once again we were shown no empathy, no help and no knowledge of where and when the manager is and would be back. No one seeems able to make a managerial decision apart from him. I contacted our holiday rep and thankfully we were shown some empathy and help. We were told because it was the weekend, that nothing could be resolved until monday morning therefore we had to stay put and put up with the noise. On monday we decided to transfer out of the hotel completely due to another few run ins with rude staff. We were transferred to the lovely Nereida Aparthotel with an absolutely stunning apartment and seaview room with huge balcony, highly recommended. We have been on 6 holidays in the past year and half and not once have we ever complaining about anything, we'v always been satisfied and happy. We are not your typical family who complain about anything and everything. I just felt so short-changed at the hotel Tagomago and really do not think they should be advertising sea view rooms and charging for that if they cant fulfill their promise. Their staff have serious issues that should be dealt with, very rude and arrogant, not helpful. Can i just say these rooms do have what I would call a side view of the sea, however this is not stated on the site and perhaps should be!!