Occidental Jandia Mar

not a good hotel for anyone who likes to go out as on quite a steep hill but fine if your fully fit. Didn't seem to be enough staff on the bars and restaurant. Regardless of this most of the staff were very pleasant especially the older gentleman on the snack bar maybe Antonio but not sure.

Our room was spacious and clean. Children’s entertainment in the evenings very good. Free daily shuttle bus to the beach. Restaurant leaves a lot to be desired, food often warm at best. The fresh fruit, cold meat, pastries and bread were all covered in flies at each meal time which really put me off. Outside pool could do with being heated as several days it was too cold to enter. Probably wouldn’t return but could be lovely with a few tweaks.

Was a bit concerned when we booked after reading the poor reviews. We didn't see anything that would lead to them at all. The hotel was constantly being cleaned and our room in the main building was 1 of the best we have stayed in. Food was OK and found things to eat no problem and was hot. My best comment on this hotel is the sunbeds. You could go round the pool at lunch time and still grab a decent dubbed. Entertainment was poor during the day but other than that we had a great time. I do like the self service beer as it saved on the queues. Jandia itself is quiet but a lovely little place. If this hotel was in a more popular area we would go back without a doubt

Excellent hotel, food plentiful and varied, occasionally not as hot as we tend to have in the UK, in hot I mean heat and not spicy.Went all inclusive so drinks were mostly free, measure of spirits very good and although not named brands, mostly were as good as. Two demerits, entertainment in concert room was a bit hit and miss and direction's to rooms were poor led to us having to bring suitcases for us and another family up a lot of steps, when a lift was readily available. We weren't the only 3 families in this situation as the week went on I had to put a few people on the right track.

Lovely hotel wrong location. Food was average but some.off it didn't agree with us. Staff some were amazing animation team especially however reception and waiting staff let the hotel down we experienced untrained rude staff which was a shame. Princess party be careful you are not.told there is a charge until checking out. When emailed to complain had no response. Unfortunately we would not go back especially since the maid broke my sunglasses with no.apology.

Food was terrible flies on all the food and entertainment was pathetic. Hotel up a very steep hill and nothing to do in the local area. Rooms cleaned in under 5 mins including making the beds. Floors were not cleaned very well only the main hall was mopped

Good points Lovely hotel, clean, spacious rooms, friendly staff, great pool, plenty of sun loungers for everyone, free shuttle bus service to the beach, shops and restaurants. Could do better Food variety, more theme nights needed, entertainment was a bit cringeworthy. Top tip - Bring a warm layer for evenings as the wind can pick up and feel cold

I have just returned from this holiday and would highly recommend this hotel. I travelled with a friend who is an extremely fussy eater but even she found something every day. The dining room has different stations, such as fish, meat, pasta, bread and cheese, along with a themed dining each evening. There are plenty sunbeds for everyone and the pools have different depths to choose from, along with a small splash pool for the kids. The entertainment staff seem to have endless energy and are all extremely friendly and helpful. The self service for snacks during the day and drinks - day and night, means there are no massive queues. There is a free bus running 3 times a day back and forward from the beach/centre, but if you miss it, taxis only cost around 3 Euros. The evening entertainment ranges from the entertainment team putting on a show to high quality acts coming in. I could probably go on and on but when it comes down to it, there is nothing I can fault about this hotel.

Excellent hotel. Huge spacious grounds. Very good food & choice. Help yourself to beer & wine. Some cocktails & prosecco included in All inclusive. Very clean. Friendly staff & excellent kids club amounting to 5 hours per day with lots of activities. Decent entertainment. At the top of a very steep hill but there is a complimentary bus to the beach & taxis are cheap. Morro Jablo is a must. Nice restaurants & shops nearby.

Overall I can say we were happy with the hotel, very good staff, very clean, needs maintenance but was happy with the holiday all inclusive experience apart from the re occurring food temperature issues and location. The location is on a steep hill and distance to beach so beware! Main issue is temperature of food, fully agree with past reviews, a lot of food is not hot, heat lamps not used enough, I am in the trade and not once did I see temperature control probe tests, food brought out not hot to start with. Can not fault quality as it was 100 % but the hotel is not changing their ways and listening to past reviews from holiday makers. Hotel - please don't reply that we should have complained to Reception, it's your job to randomly test the temperature of food as standard, eliminating the needs of customer complaints in the first place. If your happy for cold food then expect hot complaints.

I cannot fault our holiday at all - brilliant value for money, excellent flights, fantastic hotel, excellent food, immaculate facilities, friendly staff who were helpful and professional. Fantastic 5 star holiday. I can’t wait to return!

Great relaxing complex all we could ask for in one location. Excellent food drink and staff.great variety of entertainment nightly. Bedroom had brilliant view and cleaned daily with fresh bottled water. All ages catered for.

Disappointed. Thought hotel was nearer to the beach then it was actually was, and although shuttle bus to go to and from beach very few and normally crowds pushing to get onto them. Rooms comfortable but not really suited for anyone with walking difficulties as often long walk many steps to reach them