When should I arrange my test?
Once you’ve followed the link to the third party site, you’ll find details about when you’ll need to arrange your test.
What does the test include?
Once you’ve followed the link to the partner site, you’ll find details about what’s included in your test.
Which countries require a negative test result before arrival?
Visit our country entry requirements page and select the destination you’re travelling to from the dropdown for all the latest information. Please check this page regularly before you fly, as requirements can change.
Do I need to arrange a test for each person I’m travelling with?
If the country you’re visiting requires a negative test result to travel, every passenger on your booking will need to arrange a test. However, there may be exemptions, such as some countries only requiring a negative test result for adults and children age 12 and over, for example. Please check the country entry requirements page for more information.
What if I get a positive test result and can’t travel?
If you get a positive test result, you won’t be able to travel as you’ll need to self-isolate in line with the latest government guidance. However, you’ll be able to amend your holiday admin fee-free to a later date by getting in touch with our Customer Service team on 0333 300 0737
What if I don’t get my test result back in time?
If you chose to buy a test, your agreement will be with the third party testing provider you purchase it from. Please note, we’re not responsible for their availability, content, information, timeliness, products or services. Don’t forget to check their terms and conditions.
If you don’t get your result back in time, we’ll amend your booking admin fee-free to depart up to ten weeks later.
Please note, you don’t have to buy a test from any of our third party testing providers – COVID-19 tests are available from other providers.