Dome Beach Hotel & Resort

Arrived at hotel late Sunday night, They were very welcoming @ reception & even gave us sandwiches with a few drinks. The reception area looked nice, the pool area was satisfactory, the communal areas & rooms look date & could do with some modernisation. The only complaint I have is when it came to our last day, check out for 12:00, we went down for breakfast around 08:30 to come back to the room to find all our belongings had been removed & put in rubbish bags, The cleaner had entered the room & wrongly assumed that we had checked out, this could have simply been avoided by communicating with the reception to find out if we had indeed checked out. This caused some unnecessary stress & discomfort, first thinking we may have been robbed.

Me, my partner and 2 children stayed at the hotel for 10 days in July 2022. Unfortunately, we wouldn’t go back again. Firstly I’ll start with the positives. 1) the staff are friendly and helpful. 2) the was of an ok standard. 3) it is very close to the beach and not overly busy. Now for the negatives. 1) when we arrived at the hotel they had our party down as 2 adults and 1 child when infact there was 2 children. 2) one of the bellboys was overly friendly with children under 10 years old. He would look at them for long periods of time and even touched both of them on their faces. I saw him approach other children also. He made me feel very uneasy. 3) the hotel is dated. The aircon in the common areas doesn’t work and the seating needs the cushioning replaced. 4) we had a family room. Our aircon did not work properly. The water pressure was extremely low. You cannot get a TV signal nor a connection to the WIFI. Free WI-FI is only available in the lobby. The toilet flusher was broken. The shower door was caked with limescale and the seals were a yellow/brown colour. We did have maintenance come to our room twice but we still had problems. When our room was cleaned it was always at different times and many a time we wasn’t given clean towels so I had to go and ask. The cleaners also left cleaning products in our room and on 3 occasions they left their keycard in our room. The bed that me and my partner had was hard and uncomfortable and the sofa bed my children had to share you could feel the springs. 5) the on-site shop was very small and limited. They didn’t sell any drinks of any kind. I ended up walking half a mile up the road to the local shop to buy water, snacks and souvenirs. It is a shame but we definitely won’t be returning to the resort.

This was the first time we were in Cyprus and we were very pleased when we saw the hotel. It is modern and very clean, rooms of a good size and roomy clean bathroom. The location was perfect, right on a clean sandy beach. Short taxi or bus ride into town, or walk (1 hour). The food was to a high standard and as I have a severe food allergy, I was worried. The staff were so helpful and took the allergy seriously. The lady who helped me (Maria) was always there to advise on what I could eat. This made my holiday so much more relaxing. The overall facilities were also to a high standard. with a large outdoor pool and plenty of area to get in the shade. All the staff were friendly and helpful. We went for a beach wedding and this also was a wonderful experience. We have no faults or complaints and we will visit again. Thank you for your friendliness ad help.

Superb holiday totally recommend Everything there swimming pool beautiful beach pina coladas divine lovely evening music people getting married lasagne in Italian restaurant best ever tasted. Can get bus to Fig Tree Beach perfect holiday