Hotel Puente Real

Amazing value for money. Such helpful staff who supported the adults with learning difficulties who were staying with me.Great entertainment for all agesExcellent food with great variety. We were even given a packed lunch to take to the local water park

this is our 3rd visit to this hotel , the staff are brilliant , restaurant staff qucik and freindly Jose is welcoming every day, food was abit same and the variety was lacking from last year but overall food was nice, pool bar staff are brilliant Jullian jorge natalia and all very good, service, we will be back again, rooms were cleaned everyday and we had no problems while we were there

We spent a week in Puente Real hotel and it was a great holiday. The hotel is very clean. Pool is beautiful and also very clean. All the staff were friendly helpful and professional. No problems getting sunbeds at the pool. Entertainment was excellent throughout day and in evening. Good choice of food and no queues.Restaurant was very well managed

Hotel was great and all staff very friendly and helpful. No chance of a sunbed, best off paying €5 a bed across the road on the beach, which is lovely and just get your food and drinks from the hotel. Food was excellent and enjoyed the themed night. All staff were hard a work all the time. Great place to relax if in a couple of place to take small kids.

We have just returned from a 7 night all inclusive holiday booked via jet2holidays staying at the Puente Real hotel. This holiday was a first time flight abroard for our three grandchildren (2-6-9 years) and the first time we have used Jet2holidays. There were 7 off us in our party so we booked two family rooms. From start to finish the holiday was brilliant. The check-in at Stansted was very fast and friendly and the children although tired, were given plenty of warm smiles and excited encouragement by Jet2 staff. The flight was on time with the flight crew happily serving everybody with the same warm smile. A big bonus for the children once at the Malaga airport was being invited into the cockpit to see the captain. Brilliant. Transfer to the hotel was seamless as there appeared to be a Jet2 helper at every turn guiding us onward. Hotel check-in was a little slow as they were extremely busy and as our two rooms were not in the same building we asked if we could change. Next day we were allocated two rooms in the same building on the same floor, sorted.The rooms were large and clean with comfortable beds. The food in the hotel restaurant was very good with a large variety of different hot and cold food available three times a day. A very special Thank You to MAME in the bar for making a Katie Cocktail, a memory that will last a long time for our 6 year old grand daughter. The pools although quite crowded are wonderfully warm and kept clean. yes there was a scramble for sun beds in the morning but join in if you wish, we got the beds we wanted every day. A big thank you to the life quard for making Karie feel special. The animation team worked tirelessly all day and into the night, especially Camila who's energy never seamed to fade. The Mini Club looked after the little ones and gave them a lovely time too. All hotel staff were brilliant and very friendly, we could not fault them. In-Hotel check-in for departure works brilliantly and saves worrying about your cases. Overall the Best First Times ever.

only complaint was the putting towels on Sunday loungers. Anyone .not getting to pool area before 9 am couldn't get a lounger towels were on but i5% didn't have bodies . Staff food and drink very good. Staff very pleasant. Across the road to a great beaches. Would return.

Excellent staff food was really nice for all inclusive good choice of drinks the entertainment staff were brilliant got every member of our party involved from 16 year old to 65 year olds can't praise them enough they work so hard and a very clean hotel

Would definitely recommend this hotel very friendly,efficient and helpful Spotlessly clean good variety of food good location for the beach plenty of local buses available running at regular intervals

excellent all round only gripe is them serving coffee in the evening at the upstairs bar causing to much waiting time other than that this was a really nice place to stay and would consider using again.

On arrival the hotel looks lovely nice reception when and went to our apartment was a bit disappointed small average room ants everywhere in the bathroom shower keep blocking up no heating the whole block needed updating

Hotel puente real was a nice hotel food was poor as it was the same food over and over so it got very boring. Lack of English speaking people and we never saw a jet2 rep until we left when our holiday finished.