Santana Hotel Malta

a wonderful restful holiday made better by a wonderful hotel, the staff always smiling and friendly and very helpful, the hotel is in a perfect position ,everything within reach, we enjoyed our stay so much that we have already booked for next year

Arrived at this hotel after reading previous reviews with trepidation for a family wedding on the island,the hotel looks clean and modern on arrival,slight delay on check-in due to room not being ready no big issue.Room a total disgrace,burn marks on carpet,ceiling fan and bathroom light ready to fall off, shower floods bathroom floor every time it is used,air con switched off by hotel at 7am to 3pm room very small and stuffy.We were all inclusive but very confusing what you could have in the bars,as we were in three different family groups one group was half board and two of us all inclusive when we all got together for a drink it got really embarrasing as a certain member of the bar staff was always checking on us to make sure we were not suppling drinks to the half board members even though they had bought there drinks,they even insisted that every time we bought drinks they would bring it to the table so they could check on us got really irratating after a few days. Food in restraunt was good but if you wanted hot food at the pool bar you had to pay for it even if you were all inclusive very strange set up.This hotel is let down by the different standard of rooms and being a mixture of b&b half board and all inclusive causes confusion between guests and staff.

arrived at this hotel via jet2 found the hotel to be friendly , relaxing and very clean would recommend this hotel to anyone lovely stay.staff very accomadating and friendly always smiling and nothing was too much trouble for them

Stayed here for a week. The room was clean modern, food and drink were excellent with a good selection and the staff were really friendly and helpful. Good facilities such as the swimming pool and cafe

This hotel ticked all our boxes,it was quiet with very friendly and hard working staff I am very fussy when it comes to food but I had no problems at all with the quality or choice.there was no night disturbance during our stay.The best way to describe the entertainment ,although good was like a wedding singer .Which was not at all in your face.Maybe not so entertaining for children.One big plus was in the all inclusive package you can get a pint of carlsberg in a glass with no queues,which is a refreshing change to the little plastic cups which is the norm at other all inclusive hotels we have stayed in.We don't normally holiday in the same place twice but if we were to return to Qawra we would definitely check out the Santana first.

This is the first time we have stayed in the Santana. We booked superior accomodation and were not disappointed. The room was large with comfortable beds and tea/coffee facilities were available. We had a large balcony which got the sun all day. There were sunbeds on the balcony which was not overlooked. Towels changed daily and room cleaned daily. Helpful and friendly room service. Restaurant facilities were a bit disorganised. eg tea/coffee and juice dispensers were beside the staff entrance to kitchens and became cluttered at breakfast time. The lids on the food containers were a nuisance as you had to lift them off to get at the food, then put them back on again. Restaurant staff were first class - friendly and helpful and took away used plates etc quickly. Quality and variety of food was very good. The only problem was, that if you had not left your card details at reception on arrival, and deposited 50 euros, you could not charge your wine etc, but had to pay cash. Front desk should be reminded of this when booking in. We were able to book a late checkout. No problem.

Had a week here at the end of June along with a group of friends. We booked a superior room which more than lived up to expectations ,it was massive,had a full size fridge ,tea,coffee etc and a wet room .Staff were really helpful and polite and went out of their way .The room was really clean .The food was great and a good varied menu. Thanks to all at the Santana we will be back

A nice hotel, clean and food is good. Any problems are sorted to their best ability. It is in a good location a short walk to the bus station, where you can go round the island on the buses. On the down side they have no shade or parasols and as temps were close to 40 degrees not good. the complimentary shower room is open to the indoor pool users.

good location rooms a good size really comfort bed slept well.plenty of buses to get around.service at the bar and restaurant really attentive.poor pool area on top so restricted in size and depth but you could still do a few lenghts.