How to update your car parking or lounge booking
There are a number of different companies you may have pre-booked with for car parking or airport lounges. Please check your email confirmation first to get the contact details of the provider you booked with. The quickest and easiest way to check the terminal on your booking is to contact them directly. If the terminal does need to be changed, your provider can update your booking.
If you’ve pre-booked car parking or a lounge directly with Manchester Airport Group, you’ll need to check with them if you need to update your booking to Terminal 1. Here’s a helpful guide to what happens if your booking does need updating.
If you pre-booked car parking with Jet2Extras or direct with Manchester Airport Group, please call the contact details below and quote ‘Jet2 Car Park’. If your booking needs to be changed to Terminal 1, this will be done there and then. You won’t be charged an admin fee for changing your booking.
If you’ve booked a lounge with Jet2Extras or direct with Manchester Airport Group, please call Manchester Airport, select option 2 and quote ‘Jet2 Lounge’. If your lounge was booked for Terminal 2, it needs to be changed. If the Terminal 1 lounge is available, your booking will be updated. The airport will do all they can to switch your reservation to Terminal 1, but in the unlikely event that there’s no availability, your booking will be refunded in full, including the admin fee.
If you’ve booked a FastTrack pass with Manchester Airport, this won’t be affected by any terminal changes, so you don’t need to do anything.
How to contact Manchester Airport
Call centre number 0808 164 0803
Opening times: Mon-Sun 10am-4pm
How to contact Jet2.com & Jet2holidays
You can call our Customer Service Team on:
Jet2.com: 0333 300 0042
Jet2holidays: 0333 300 0737
Opening times: Mon-Fri, 8am-4pm