Airport information

Airport Road, Belfast, BT29 4AB

Also known as:

Aldergrove

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Read about airport parking here.

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there is a drop off/pick up point located at Belfast International Airport.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal and one check-in hall at Belfast International Airport.

Check-In

What time will the check-in desk open?

The check in desk will open 2 hours and 40 minutes before departure.

Is there a separate queue for online check-in?

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

OCS provide Special Assistance at Belfast International Airport.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes, this service is provided by OCS. When you arrive, please call OCS on +44 (0)28 9448 4957 and go to the meeting point. Make sure OCS is pre-booked before your arrival.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

Please go to the OCS desk. This is located in the check-in hall. There is only one check-in hall at Belfast International Airport.

At The Airport

Can I purchase a fast track ticket through security?

Yes. This must be purchased from the Belfast International Airport website.

What are the opening times for the Sales desk?

The sales desk is open three hours before departure and closes early evening depending on the flight schedule..

Is there an airport lounge available? If so, how do I make a booking?

Yes. This can be booked via the Belfast Airport website.

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Birmingham, B26 3QJ

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Pre-book your airport parking here.

I am being dropped off/picked up at the airport. Is there a drop off point?

There is a free drop-off and pick-up area, which you can use for up to 30 minutes. This is approximately a five to ten minute walk from the terminal. There is also a premium drop-off and pick-up area, which is right outside the terminal but isn't free.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal at Birmingham Airport and you’ll find our check-in desks in Zone A.

Check-In

What time will the check-in desk open?

The check in desk will open 3 hours before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

Both Birmingham Airport and Mitie provide assistance.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes, the car parks have call points for assistance. Find out more here.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

Special assistance points are located in each car park. Alternatively, the assistance team are located on the ground floor between arrivals and the north check-in hall. Customers may book assistance before or after check-in depending on their needs

For more information, please visit the Birmingham Airport website.

At The Airport

Can I purchase a fast track ticket through security?

Pre-book online here and fast-track your way through security.

Is there an airport lounge available? If so, how do I make a booking?

Pre-book your airport lounge here for a hassle-free start to your holiday.​

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Bristol Airport, Bristol, BS48 3DY

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Pre-book your airport parking here.

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there’s a dedicated drop-off/pick-up area close to the main terminal, but please note that charges do apply.

Which terminal will my flight depart from? Which hall do I use to check in?

There’s only one terminal at Bristol Airport. And you’ll find our check-in desks at 41-48 in the check-in extension.

Check-In

What time will the check-in desk open?

The check-in desks will open three hours before departure.

Is there a separate queue for online check-in?

No. If you’ve got luggage to drop off, please join the queue for the check-in desks.

What time will the check-in desk close?

The check-in desks will close 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

OCS provide special assistance at Bristol Airport.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes, blue badge holders can receive up to 40 minutes parking for a reduced fee of £5.00 in the Drop & Go car park. When you arrive at the Drop & Go car park, please use the yellow phone in the entrance of the walkway to the terminal, to let the Special Assistance team know you've arrived. For more information, please visit the Bristol Airport website.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

When you arrive at Bristol Airport for your flight, you’ll need to check in and go through security as normal. If you need assistance, you should go to our special assistance desk located in the arrivals area.

For more information, please visit the Bristol Airport website.

At The Airport

Can I purchase a fast track ticket through security?

Pre-book online here and fast-track your way through security.

What are the opening times for the sales desk?

The sales desk is open three hours before departure.

Is there an airport lounge available? If so, how do I make a booking?

Pre-book your airport lounge here for a hassle-free start to your holiday.

Travelling with hand luggage only?

If you’re travelling with hand luggage only and have your boarding pass, you can go straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least two hours before your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Castle Donington, Derby, Leicestershire, DE74 2SA

Also known as:

Nottingham and Castle Donington Airport

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Book your airport parking here for airport parking or call 0808 168 6111.

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there is a drop-off and pick-up point at East Midlands Airport. You can find more information about your options here.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal and one check-in hall at East Midlands Airport.

Check-In

What time will the check-in desk open?

The check in desk will open 3 hours before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

Special Assistance is provided by the East Midlands Airport Passenger Services Team.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes. Call points are located in the car parks

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

Once checked in, you must report to the East Midlands Airport Passenger Services Desk. This is located in the main check in hall.

At The Airport

Can I purchase a fast track ticket through security?

Yes. This can be purchased from East Midlands Airport website or the fast track ticket machines located in the check in hall.

What are the opening times for the Sales desk?

Our sales desk at East Midlands Airport is open 24 hours a day.

Is there an airport lounge available? If so, how do I make a booking?

There is an Escape Lounge at East Midlands Airport. You can pre-book your tickets from the East Midlands Airport website.

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Edinburgh, EH12 9DN

Also known as:

Turnhouse

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Click here for Airport Parking

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there is a drop off/pick up point under the multi storey car park.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal at Edinburgh Airport and you’ll find our check-in desks in Zone D.

Check-In

What time will the check-in desk open?

The check in desk will open 3 hours before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

Edinburgh Airport has a special assistance service that can be booked through Jet2. 

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes. There is a pick up/drop off point located in the multi storey car park.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

Please visit the special assistance reception. The entry door is located in between the M&S entrance and the check-in Zone D doors outside of the terminal.

At The Airport

Can I purchase a fast track ticket through security?

Yes, this can be purchased online here or from the FastTrack ticket machine located inside on the first floor of the airport.​

What are the opening times for the Sales desk?

The Sales desk opens at approximately 0345 and closes early evening depending on the flight schedule.

Is there an airport lounge available? If so, how do I make a booking?

Yes, lounge passes can be purchased online here.

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Paisley, Renfrewshire, PA3 2SW

Also known as:

Abbotsinch

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Click here for Airport Parking or call 0845 050 7080

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there is a drop off/pick up point located at Glasgow Airport.

Which terminal will my flight depart from? Which hall do I use to check in?

All Jet2.com flights depart from Terminal 1 (T1) and check-in will take place at Terminal 2 (T2).

Check-In

What time will the check-in desk open?

The check in desk will open 3 hours before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

OCS provide special assistance at Glasgow Airport.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes. Details can be found on the Glasgow Airport website. Alternatively you can contact gla.prm@airservcorp.com for more assistance.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

The Special Assistance point is located in Terminal 1. Alternatively, you can go directly to check in where assistance can also be arranged.

At The Airport

Can I purchase a fast track ticket through security?

Pre-book online here and fast-track your way through security.

What are the opening times for the Sales desk?

The Sales desk is open between 0500-2200.

Is there an airport lounge available? If so, how do I make a booking?

Pre-book your airport lounge here for a hassle-free start to your holiday.​

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Leeds, LS19 7TU

Also known as:

Yeadon

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Click here for Airport Parking or call 0871 288 2288

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there is a drop off/pick up point located at Leeds Bradford Airport.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal at Leeds Bradford Airport. Jet2.com customers must use check in hall B.

Check-In

What time will the check-in desk open?

The check in desk will open 3 hours before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

OCS provide Special Assistance at Leeds Bradford Airport. Their desk is located in check-in hall A.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes. There are designated telephone points located in the drop off car park.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

Any customer with assistance booked should proceed to the Sales desk or check in desk. The agent will then notify OCS who will come and collect you.

At The Airport

Can I purchase a fast track ticket through security?

Fast track tickets can be pre-booked on the Leeds Bradford Airport website.

What are the opening times for the Sales desk?

The Sales desk is open between 0600-1900.

Is there an airport lounge available? If so, how do I make a booking?

The airport has two lounges to choose from. The Yorkshire Lounge and 1432 Runway Club can both be booked on the Leeds Bradford Airport website. You can also book on the day directly at the lounge, subject to availability. For any other enquiries, please contact lounges@lba.co.uk.

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Speke Hall Avenue, Liverpool, Merseyside, L24 1YD 

Also known as: 

Liverpool Airport 

Speke Airport 

Facilities 

• Parking 
• Special Assistance 
• Currency exchange 
• Airport lounge 

Getting there 

How do I book airport parking? 

Pre-book your airport parking here. 

I am being dropped off/picked up at the airport. Is there a drop off point? 

Yes. The Express Drop off and Pick Up car park is right in front of the terminal. The Drop Off 2 car park is a free alternative for stays of up to 40 minutes and is just a short walk to departures and arrivals. For more information on picking up and dropping off at Liverpool John Lennon Airport, click here. 

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal and one check-in hall at Liverpool John Lennon Airport. 

Check-in 

What time will the check-in desk open? 

The check-in desk will open 2 hours and 40 minutes before departure. 

Is there a separate queue for online check-in? 

No. We ask all customers with luggage to drop off to join one check-in queue for all destinations. 

What time will the check-in desk close? 

The check-in desk will close 40 minutes before departure. 

Special assistance 

Which company will provide me with Special Assistance? 

ABM provide Special assistance at Liverpool John Lennon Airport. 

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)? 

Yes. This is provided by ABM and can be pre-booked online. There are also call points in the accessible areas of Liverpool John Lennon Airport’s car parks. 

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin? 

Please go to the ABM desk. This is located in the check-in hall, across the way from Starbucks. 

At the airport 

Can I purchase a Fast Track ticket for Security? 

Pre-book online here and fast-track your way through security.

What are the opening times for the sales desk? 

To be confirmed. 

Travelling with hand baggage only? 

If travelling with hand baggage only and you are already in possession of your boarding card, you may proceed straight to security, unless your boarding card indicated otherwise. We advise that you arrive at least two hours prior to your flight to allow enough time. 

Bassingbourn Rd, Stansted, CM24 1QW

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Book your airport parking here for airport parking or call 0808 168 6111.

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, there is an Express Set Down car park point located outside the terminal. We recommend the orange, green and blue zones in the short-stay car park or the free option in the mid-stay car park for picking up. You can find more information about your options here.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal and one check-in hall at London Stansted Airport.

Check-In

What time will the check-in desk open?

The check-in desk will open 3 hours before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destinations check-in.

What time will the check-in desk close?

The check-in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

Omniserv provide Special Assistance at London Stansted Airport.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes. Help Call points are located at entrance and exit barriers and also at pay stations.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

You should proceed to the special assistance help desk which is at the front of the terminal building, between Check-in Zones D and E. It is staffed 24 hours a day.

At The Airport

Can I purchase a fast track ticket through security?

Yes. This can be purchased from the London Stansted Airport website or from the FastTrack sales desk located at the entrance to Security.

Is there an airport lounge available? If so, how do I make a booking?

There is an Escape Lounge at London Stansted Airport. You can pre-book your tickets from the London Stansted Airport website.

What are the opening times for the Sales desk?

The sales desk is open from approximately 02:00 and closes at 22:00.

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Manchester, M90 1QX 

Find out more about the change of terminals at Manchester Airport.

Also known as:

Ringway Airport

Facilities

• Parking
• Special Assistance
• Currency exchange
• Airport lounge

Getting there

How do I book airport parking?

Book your airport parking here for airport parking or call 0808 168 6111.

I'm being dropped off/picked up at the airport. Is there a drop off point?

There are a number of drop-off and pick-up options at Manchester Airport, depending on which terminal you are using. You can find more information about your options here.

Which terminal will my flight depart from?

All our flights depart from and arrive at Terminal 2 (T2) at Manchester Airport. 

Check-in

What time will the check-in desk open?

The check-in desk will open 3 hours and 30 minutes before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all-destination check-in.

What time will the check-in desk close?

The check-in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with special assistance?

OCS provide special assistance at Manchester Airport.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with special assistance)?

Yes, this can be booked on the Manchester Airport website.

Where do I go if I have booked special assistance? Where does my special assistance begin?

Please speak to a member of Jet2.com staff who will arrange your assistance.

At the airport

Can I buy a FastTrack ticket through security?

Yes. This can be purchased from the Manchester Airport website.

What are the opening times for the Sales desk?

The Sales desk is open between 0400-1700.

Is there an airport lounge available? If so, how do I make a booking?

Choose between an Escape Lounge or the 1903 Lounge at Manchester Airport. You can pre-book your tickets from the Manchester Airport website.

Travelling with hand luggage only?

If you're travelling with hand luggage only and you have your boarding pass, you can go straight to security. We advise that you arrive at least 90 minutes before to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal

Woolsington, Newcastle upon Tyne, NE13 8BZ

Also known as:

Woolsington

Facilities

• Parking
• Special Assistance
• Currency Exchange
• Airport Lounge

Getting There

How do I book airport parking?

Pre-book your airport parking here.

I am being dropped off/picked up at the airport. Is there a drop off point?

Yes, pick up and drop off is available in the Express Car Park, priced at £4.00 for up to 10 mins. Alternatively, you can park free of charge in Short Stay 2 for up to 15 mins.

Which terminal will my flight depart from? Which hall do I use to check in?

There is only one terminal at Newcastle International Airport. Jet2.com customers must use check in desks 5 to 17.

Check-In

What time will the check-in desk open?

The check in desk will open 3 hours and 30 minutes before departure.

Is there a separate queue for online check-in?

No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

What time will the check-in desk close?

The check in desk will close strictly 40 minutes before departure.

Special Assistance

Which company will provide me with Special Assistance?

Special Assistance is provided by Newcastle Airport.

Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

Yes. Telephones are located at the meeting points in the car parks.

Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

Check in will issue a Special Assistance slip and customers will then be taken to the Special Assistance desk.

At The Airport

Can I purchase a fast track ticket through security?

Pre-book online here and fast-track your way through security.

What are the opening times for the Sales desk?

The Sales desk is open 24/7.

Is there an airport lounge available? If so, how do I make a booking?

Pre-book your airport lounge here for a hassle-free start to your holiday.

Travelling with hand baggage only?

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

Can I purchase a hotel at the airport?

Pre book your airport hotel here and relax knowing you're just minutes from the terminal