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Your step-by-step guide to travel

Follow the three steps below to find out the current requirement details for travelling overseas, returning to the UK and the journey itself. If you’re unsure about anything, please take a look at our COVID-19 FAQs.

Please make sure you check this page regularly all the way up to before you’re due to depart as requirements can change. If you don’t complete the required steps outlined below, you may be refused travel.

Amending or cancelling your booking

Can’t travel due to the current travel requirements and restrictions? You can find out more details about amending or cancelling your booking below.

1. Read at a glance information

Please note, travel requirements are in line with the destination's government guidance, as well as FCDO advice, correct at 24 January 2022, 16.25.


Destination entry requirements

All UK

Fill out pre-travel clearance form before you travel

Required

Provide proof of booster vaccination or a negative COVID-19 test and full vaccination or recovery from COVID-19

Required

Wear a level 2 filtering facepiece throughout journeys to and from Austria

Required

Provide proof of full vaccination or recovery from COVID-19 while in Austria

Required

Amendment and cancellation options

Dependent on age and vaccination status

UK entry requirements

Provide proof of full vaccination or a negative COVID-19 test result before flight to the UK

Required - Dependent on age and vaccination status

Pre-book a day two COVID-19 test

Required

Fill out UK passenger locator form

Required

Self-isolate on arrival in the UK

Required - Dependent on age and vaccination status

Holiday requirements

Check your passport's validity

Required

Read our Face Mask Policy

Required

Take out travel insurance

Required

Download our app

Recommended

2. Find out more details

Destination entry requirements


You can only travel to Austria if you are fully vaccinated, plus had a booster vaccination, so the requirements below are for fully vaccinated travellers only.

  • If you aren’t fully vaccinated plus a booster and don’t meet eligibility criteria, you won’t be able to enter Austria. Find out more here.
  • If you are travelling with children who aren’t fully vaccinated, please see more information below.

Fill out required documentation before you travel

You must complete a pre-travel clearance form in the 72 hours before you arrive in Austria.

Provide proof of booster vaccination or a negative COVID-19 test and full vaccination or recovery from COVID-19

If you’re aged 16 or over, what you’ll need to show depends on whether you’ve received your COVID-19 booster or not.


If you’ve received your COVID-19 booster, you’ll need to show:


Proof of full vaccination: If you’re fully vaccinated before your arrival into Austria, you’ll need to show proof of this. The type of vaccine you received affects eligibility rules for entry:

  • For single-shot vaccines (e.g. Johnson & Johnson), you must show that you received it more than 21, but no more than 360, days before arrival.
  • For double-shot vaccines (e.g. AstraZeneca, Moderna), you must show that you received the second dose no more than 270 days before arrival.
  • If you received a booster more than 120 days after being fully vaccinated, this must not have been more than 360 days before arrival.

If you haven’t received your COVID-19 booster, you’ll need to show:

  • Proof of a negative COVID-19 test result. This can be a PCR, LAMP or TMA test taken, at most, 48 hours before your scheduled arrival time into Austria.
  • Proof of full vaccination OR certificate to prove recovery from COVID-19 in the last 180 days.

Find out how to get proof of your vaccine status.


However, there are some exemptions to the above requirements


Children aged 11 or under are exempt if travelling with fully vaccinated adults who have received a booster vaccination


Children aged 12-15 who are not fully vaccinated can travel with either:

  • Negative COVID-19 PCR, LAMP or TMA test taken, at most, 72 hours before your scheduled arrival time
  • Negative COVID-19 rapid antigen (RAT) test taken, at most, 48 hours before your scheduled arrival time

EU nationals/residents can travel with either:

  • Proof of full vaccination and COVID-19 booster
  • Proof of a negative COVID-19 test result. This can be a PCR, LAMP or TMA test taken, at most, 72 hours before your scheduled arrival time into Austria. Plus,either:
    • Proof of recovery from COVID-19 in the last 180 days with certificate
    • Proof of full vaccination (booster not required)

Austrian nationals/residents: For specific reasons only, can provide proof of a negative COVID-19 PCR, LAMP or TMA test result taken in the 72 hours before arrival into Austria.


Please note, the UK Government has advised that you can’t use the free NHS tests for international travel as the result certificates don’t contain all the required information.


The Austrian authorities have the Holiday Ninja Pass which can be downloaded before travelling and used to access hotels, restaurants, and ski lifts.


Visit the Austrian Government website to familiarise yourself with the Holiday Ninja Pass.

Wear a level 2 filtering facepiece throughout journeys to and from Austria

You’ll need to wear a filtering face mask of level 2 (FFP2) or higher throughout journeys to and from Austria. These types are readily available to buy online. If you don’t have the correct mask, you may be denied travel. These will also be required in public places while you’re in the country.

Provide proof of full vaccination or recovery from COVID-19 while in Austria

If you’re aged 12 or over, you’ll have to show proof of full vaccination or proof of recovery from COVID-19 to visit all public areas in Austria, like bars, restaurants and cinemas. Read more government information here.

Amendment and cancellation options

You can amend your booking admin-fee-free* or cancel and get a full refund if:

  • You’re travelling on or before 31 January 2022 with a child aged 12-17 who isn’t fully vaccinated and don’t want to anymore due to the current local restrictions in place which may impact access to amenities like bars and restaurants.

To do this, get in touch with us.


If you’d like to amend or cancel your booking but the criteria above doesn’t apply to you, our normal cancellation terms and conditions apply.


*If when amending your booking the total cost increases, you’ll need to pay the difference.

UK entry requirements

Provide proof of full vaccination or a negative COVID-19 test result before flight to UK

If you’re aged 18 years or over, you’ll have to show either:

  • Proof of full vaccination: If you’re fully vaccinated at least 14 days before your arrival into the UK you’ll need to show proof of this. To be “fully vaccinated” you must’ve had your second dose of an approved vaccine under the UK, EU or US vaccination programme at least 14 days before you’re due to arrive in England. Find out how to get proof of your vaccine status. An NHS COVID Pass shows your COVID-19 vaccination details and will be accepted.
  • Proof of a negative COVID-19 test result: If you haven’t been fully vaccinated, you must take a COVID-19 test at some point in the two days before flying to the UK and provide proof of a negative result before boarding. This can be a PCR, LAMP or rapid antigen test (RAT), also known as lateral flow, but it can’t be one of the free NHS tests. For example, if you travel directly to England on Friday, you must take the test on the Wednesday, Thursday or before your flight on Friday – but we wouldn’t recommend leaving it this late.

Find out more about how to get a test.

Pre-book a day two test

You and all your party, except children aged four or under (ten or under if returning to Scotland), will have to take a COVID-19 PCR test on or before day two of your arrival into the UK.


If you’re fully vaccinated, this can be a rapid antigen test (RAT), also known as lateral flow, or a PCR test. And you don’t have to self-isolate while waiting for the result.


You'll also need to book a day eight test if you’re aged 18 or over and haven’t been fully vaccinated*, as well as self-isolate for ten days.


*To be “fully vaccinated” you must’ve had your second dose of an approved vaccine under the UK, EU or US vaccination programme at least 14 days before you’re due to arrive in the UK.


Please note, you’ll need to book the test(s) before you return to the UK to be able to complete your UK passenger locator form.


When booking any of the tests required by the UK Government, you must check that the testing supplier is fully approved by the devolved nation you’re arriving into i.e. Scotland, Wales or Northern Ireland, in line with the current guidance. For more information please visit:

Find out more about how to get a test.

Fill out UK passenger locator form

Everyone aged 18 years and over (16 and over if returning to Scotland) must complete a passenger locator form online here any time within the 48 hours before arriving in the UK. Please note, you’ll need to book your day two test (plus a day eight test if you’re 18 or over and not fully vaccinated) before you return to the UK to be able to complete your UK passenger locator form.


Just so you know, we can’t give you a valid boarding pass for your flight to the UK until we’ve seen evidence of your completed UK passenger locator form. Therefore, you must complete it before going to airport check-in.


So here’s what you need to do before your flight to the UK:

  1. Check in online
  2. Complete the UK passenger locator form in the 48 hours before you arrive in the UK
  3. Log in to Manage My Booking and enter your UK passenger locator form reference number
  4. Download or print your valid boarding pass

The UK passenger locator form (PLF) is an official form which is free to complete and submit. Some companies may offer to charge you a fee for filling this (or similar forms) out on your behalf. Just so you know, they’re not affiliated with us in any way and you should be careful when giving out your personal details. You can fill out the form yourself and watch our helpful video here – or go straight to the UK Government website here.


Read more tips on how to complete this

Self-isolate on arrival in the UK

  • If you’re fully vaccinated: You don’t need to self-isolate while you wait for the results of your day two test
  • If you’re not fully vaccinated: You’ll need to self-isolate for ten days, either at home or the place you’re staying. You may be able to end self-isolation early if you pay for a COVID-19 test through the Test to Release scheme. This excludes children aged 17 or under.

Holiday requirements

Check your passport's validity

As the UK is no longer part of the European Union, most EU countries now require UK passports to be less than ten years old and still be valid for at least three months at the time you're due to leave their country. Just so you know, if you renewed your passport before your previous passport expired, any extra months that may have been added to your new passport’s expiry date, making it valid for more than a ten year period, may not count.


For example, a passport with an issue date of 1 January 2012 and an expiry date of 31 October 2022 isn’t valid for beyond 1 January 2022, ten years from its original issue. Check the date of issue on your passport to work out whether it meets this criteria and make sure your passport is valid for travel here.


Watch our video to find out more about passport validity. For non-EU destinations like Turkey and Montenegro, take a look at the Foreign, Commonwealth and Development Office’s advice for your destination.

Read our Face Mask Policy

In line with European Aviation Safety Agency (EASA) guidelines, face masks must be worn at the airport and onboard our flights. Have a look at our Face Mask Policy here before you travel - if you're unable to wear a mask, you must let us know in advance to be able to travel.

Take out travel insurance

When you book a holiday with us, it's part of your terms and conditions that you take out adequate travel insurance. This should cover from the date of booking, in case you have to cancel your plans, until you get home, for any emergencies while you're away.


We recommend the policy you choose includes cover for any pre-existing medical conditions as the UK is no longer part of the EU. Your EHIC will still be valid until it expires but if you apply for an EHIC now you'll get a GHIC, a new UK equivalent, instead.


If you'd like to add our Defaqto 5* travel insurance you your booking, which includes COVID-19 and FCDO cover, log into Manage My Booking and purchase a policy.

Download our app

Want to make your holiday extra easy? Don’t forget to download our app for all your holiday info on the go, in one handy place. Plus, you can go contact-free while travelling, with online check-in, mobile boarding passes and a place to upload and view all your travel documents.

3. Read our COVID-19 FAQs

Got a question about your booking or somewhere you're planning on travelling to? Here, we answer all your frequently asked questions.

Read more

Get the holiday you deserve

All our holidays are ABTA and ATOL-protected to keep you and your money safe

Refund guarantee

With our Changes and Refunds Policy, if we have to cancel, we guarantee a speedy and smooth refund*.

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5* travel insurance

Our Defaqto 5* travel insurance includes COVID-19 cover and is available now.

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Your safety, our priority

Everything from onboard cleaning to in-resort care is in line with official guidelines.

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Sustainability strategy

Our sustainability journey is taking off – we've got your carbon covered!

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Great-value deals

From Free Child Places* to money-off offers, you can get more for your money.

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